CMOtech UK - Technology news for CMOs & marketing decision-makers

Returns stories - Page 3

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HCLTech & UiPath partner to deliver agentic automation at scale

Wed, 4th Jun 2025
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digital transformation
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hcm
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supply chain
HCLTech and UiPath have partnered to deliver scalable agentic automation, combining AI and automation to boost business agility and efficiency globally.
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JLL unveils AI assistant to boost property portfolio insights

Tue, 3rd Jun 2025
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data privacy
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ai
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agentic ai
JLL launches an AI-powered Property Assistant to help managers swiftly access insights, optimise portfolios and boost rental income across retail, industrial, and office sectors.
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Expert warns of 'AI wrappers' masquerading as SaaS products

Tue, 3rd Jun 2025
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saas
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api
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data privacy
Experts warn that many so-called AI SaaS products are merely basic HTML wrappers over public LLM APIs, offering little value beyond free ChatGPT access.
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Half of UK online shoppers shun retailers with slow refunds

Fri, 30th May 2025
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supply chain
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e-commerce
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customer service
Over half of UK online shoppers would avoid retailers slow to refund returns, expecting refunds within 2-3 days, survey finds.
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YouTube marks 20 years as top platform for influencer spend

Fri, 30th May 2025
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martech
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youtube
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marketing
YouTube, marking 20 years, remains the top platform for influencer spend with 2.476 billion users and highest EMV returns in 2025 projections.
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Blue Yonder remains a leader in Gartner's supply chain report

Thu, 29th May 2025
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supply chain
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ai
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clean technologies
Blue Yonder clinches Leader spot for 14th year running in Gartner's 2025 Magic Quadrant for Warehouse Management Systems, highlighting its AI-driven tech.
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Seventy-four percent of asset tracking projects deliver ROI

Thu, 29th May 2025
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digital transformation
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iot
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cloud services
Research reveals 74% of asset tracking projects deliver expected ROI, with vendor support and system integration key for user satisfaction in various sectors.
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European brands shift eCommerce strategies beyond Amazon in 2025

Thu, 22nd May 2025
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digital transformation
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supply chain
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e-commerce
Nearly 80% of European brands plan to expand eCommerce beyond Amazon in 2025, embracing hybrid models amid rising costs and operational challenges.
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Global survey finds marketers see gTLDs as branding boost

Wed, 21st May 2025
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martech
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partner programmes
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data privacy
A global ICANN survey finds most marketing leaders see strong branding potential in gTLDs, though awareness and cost barriers remain ahead of 2026 application round.
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UiPath unveils integration to orchestrate Microsoft Copilot agents

Tue, 20th May 2025
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saas
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uc
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digital transformation
UiPath now enables developers to orchestrate Microsoft Copilot Studio agents alongside UiPath and third-party agents via its Maestro platform for enhanced enterprise automation.
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UK consumers sceptical of AI's emotional skills in service roles

Mon, 19th May 2025
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cx
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martech
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ai
UK consumers remain sceptical about AI's ability to provide emotionally intelligent customer service, with only 55% believing it can recognise emotions.
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Celonis unveils process intelligence tools to boost AI returns

Wed, 14th May 2025
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rpa
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supply chain
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genai
Celonis unveils AI-driven upgrades to AgentC, integrating Orchestration Engine and launching Solution Suites for supply chain, finance, sustainability, and more.
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Cisco reports revenue of USD $14.1 billion & surge in profits

Wed, 14th May 2025
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ai
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cybersecurity
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cisco
Cisco posts Q3 revenue of USD $14.1 billion, up 11%, with net income surging 32% to USD $2.5 billion amid strong AI and security demand.
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Linn Academy returns in 2025 to boost ecommerce innovation

Tue, 13th May 2025
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digital transformation
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supply chain
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e-commerce
Linnworks will revive its Linn Academy event in June 2025 as it will offer eCommerce retail pros insights, networking, and the latest industry developments.
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Road Runner Sports adopts mobile POS to boost service & reach

Tue, 13th May 2025
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crm
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unified commerce
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returns
Road Runner Sports will deploy the Aptos ONE mobile-first POS across its 50+ US stores to boost personalised service and streamline sales.
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SAS takes measured path with AI to deliver real-world gains

Fri, 9th May 2025
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genai
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data privacy
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llms
While big tech boasts bleeding-edge AI, SAS says it's quietly building tools that deliver measurable returns for government, industry and health.
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Talkdesk launches AI platform to streamline utilities support

Wed, 7th May 2025
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cx
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martech
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genai
Talkdesk launches Utilities Experience Cloud, an AI-powered platform for utility firms to offer faster, personalised omnichannel customer service with real-time system integration.
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Retailers boost performance with personalisation & new tech

Tue, 6th May 2025
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digital transformation
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cx
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martech
Cloudinary's survey reveals 93% of retailers see up to 4x better results from personalisation, boosting online and in-store customer experiences globally.
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Allvue boosts AI & data with new hires & R&D investment

Sat, 3rd May 2025
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data analytics
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fintech
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ai
Allvue Systems boosts its AI and data capabilities with a 70% R&D budget rise and key hires, aiming to enhance tools for alternative investment markets.
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Yahoo unveils Conversion API to boost ad tracking accuracy

Fri, 2nd May 2025
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martech
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yahoo
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integration
Yahoo DSP has unveiled Yahoo CAPI, a Conversion API that unifies online and offline ad tracking, boosting campaign insights and attribution by up to 50%.