UK businesses could face losses of up to GBP £4.5 billion during the holiday season due to inadequate customer service, new research by Qualtrics reveals.

Bitdefender Labs has uncovered malicious advertising campaigns on Facebook, tricking users into downloading a harmful extension disguised as a Bitwarden update.

NFON has appointed Alexander Wettjen as Vice President Group Sales, effective 1st December 2024, to enhance its partner-centric market approach.

New Relic has appointed Charlie Thompson as Senior Vice President and Managing Director for EMEA, aiming to boost growth and market expansion in the region.

UK HR leaders face tech overload and workflow challenges that hinder AI adoption, with 73% struggling to align strategy amid changing business needs.

The marketing sector is set for a major overhaul in 2025, with a shift towards advanced technology and AI reshaping operations and strategies.

A survey by 10Fold reveals 65% of marketing leaders in the US, Canada, and Europe anticipate larger budgets in 2024, despite fewer KPI pressures.

As SHEIN mulls a potential IPO in London, its digital dominance and robust app engagement position the fast-fashion brand strongly amid criticism.

Cloud accounting firm iplicit is expanding its executive team in preparation for significant growth, aiming for £100m in annual recurring revenue by 2031.

A new study reveals 35% of UK workers covertly use AI to enhance their work, with younger staff finding it particularly beneficial for reducing stress.