Stories that mention Antoine Le Tard
‘A question of respect’ — Consumer reactions to poor digital services have hardened during the pandemic
Mon, 30th Aug 2021
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crm
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cx
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martech
Those who get it wrong, even just once, could see more than half of their customers leave forever.
How consumer online behaviour has changed during the pandemic
Mon, 23rd Aug 2021
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crm
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cx
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martech
Organisations can’t afford to take any chances when it comes to delivering faultless digital experiences.
Three tips for technologists to cut through data noise
Wed, 7th Jul 2021
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bi
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big data
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data analytics
The need to monitor and optimise performance across a spiralling IT estate has left technologists bombarded by overwhelming levels of data coming from every angle.