Bazaarvoice & Profound team up on AI search visibility
about 1 hour agoRetailers risk losing sales if AI search cites rivals, prompting Bazaarvoice and Profound to link prompt analytics with customer reviews and photos.
UK stories
UK retailers face GBP £25 billion tech modernisation bill
Ageing systems are forcing retailers to weigh short-term margins against a £25 billion upgrade programme, as cyber risks and AI readiness rise.
Ecommpay launches AI chatbot for small business payments
It aims to cut support delays for merchants who lack in-house payments expertise, while escalating complex issues to human staff.
THG Fulfil AutoStore lifts Footasylum output by 212%
Footasylum's automated distribution centre is now handling orders with 212% more output after THG Fulfil's first external AutoStore install.
Go Up warns retailers over AI shopping ahead of Black Friday
AI-led product research is set to sway Black Friday buying, as searches for “AI shopping” jumped 1,134% and referrals surged 1,200%.
NatWest adopts Adclear AI to cut marketing approvals
Approval times for marketing content at the bank have fallen by 80% after its teams moved onto a single AI-assisted workflow.
AI-driven search cuts UK traffic, Cloudways study says
UK businesses say AI-driven search is already hitting site visits, as downtime is also costing them an average of GBP £376,000 a year.
Editor Interviews
Conversations with technology leaders, founders and operators.
AI transforming B2B discovery - but human trust endures
AI is changing how B2B buyers make decisions - but an expert warns that it is not a substitute for effective human comms strategies.
Last month
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Fri, 31st Jul 2026
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Buyers are spending most of the journey before sales speak, forcing marketers to rethink funnels and how they prove return on investment.
Tue, 7th Jul 2026
Earn the commute: Premium offices turn mandates into magnetism
Well-designed offices are helping firms attract staff back by pairing prime locations, amenities and flexible spaces with higher productivity.
Tue, 26th May 2026
Expert Opinions
More opinions →
Experts discuss key tech learnings from BIGSOUND
Slow ticket sales may reflect late buying, not weak demand, as event organisers are urged to use data sooner and own it fully.
7 days ago
Why your whole business needs to be investor-ready right now
Founders who wait to tidy up records risk costly delays when investors probe contracts, IP assignments and board minutes in due diligence.
20 days ago
UK piracy is scaling faster than enforcement can keep up
Illegal streaming is stripping £1.35 billion a year from UK media firms, while 16.8 million adults use illicit streams within three months.
21 days ago
Ecommerce needs to realise the role of inclusive finance as it ...
22 days ago
How to maximise AI performance during the golden quarter
28 days ago
How simplifying IT helps teams perform at racing speed
29 days ago
The golden quarter loyalty opportunity: Why rewards matter more ...
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Latest News
More news →
Google warns LLM judges are biased & unreliable
The guidance says automated scoring can miss unsafe outputs and reward verbosity, making AI evaluation less objective than many businesses assume.
EBU expands sovereign AI framework with NVIDIA & Adobe
European broadcasters are gaining a new AI blueprint to keep data, models and newsroom systems under local control as agents spread into production.
Celigo launches MCP Management to govern AI access
IT and security teams can now track and approve AI actions one tool at a time, as Celigo targets growing governance gaps across enterprise software.
Chrono opens private beta for temporal CRM platform
Businesses can now request invitation-only access as Chrono tests whether its temporal CRM can unify marketing, sales and service work.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
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Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Analyst Insights
Industry research and analysis from leading firms.
Syndigo named leader in Gartner's first PIM quadrant
The first Gartner Magic Quadrant for product information management could boost buyer confidence as retailers race to keep product data accurate across channels.
Yesterday
Oracle adds AI data platform tools for enterprise governance
The new tools could help businesses control AI agents more tightly as Oracle targets lower token use, stronger governance and easier scaling.
Yesterday
Reco raises USD $55 million in AT&T Ventures-backed round
The deal lifts Reco's total funding to USD $140 million as enterprises race to govern AI agents linked to sensitive systems and data.
This month
UK leads AI adoption as returns lag behind investment
Despite rapid adoption, UK firms are struggling to turn AI spending into measurable gains, with trust and returns still out of sync.
This month