Two-thirds of UK consumers want online venue tours
about 15 hours agoRicher online venue images are now shaping bookings, with 66 per cent of UK adults saying they check digital tours before spending money.
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UK stories
American Airlines tops US baggage mishandling rankings
More than one million bags were mishandled across major US airlines in the first half of 2026, though the overall rate improved year on year.
EE launches free online safety sessions for parents
The back-to-school move comes as parents and teachers report that screen time is fuelling rowdy classrooms and family disputes over phones.
UK shoppers cap AI spending at GBP £150 per purchase
Most UK consumers will let AI shop around, but few trust it to pay without approval, with the average limit set at GBP £149.12.
WealthAi launches AI platform for smaller advisers
Smaller advice firms could cut routine client administration by as much as 60% after adopting the new platform, which sits on existing systems.
Transport firms least likely to raise prices in September
Transport and storage firms are easing price plans as only 9.7% expect rises in September, far below the 14.1% sector average.
iPhone trade-in values split ahead of Apple launch
Older iPhones have shed about 9% in value after Apple launch events, but some Pro models are holding up ahead of the next release.
Editor Interviews
Conversations with technology leaders, founders and operators.
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Fri, 31st Jul 2026
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Buyers are spending most of the journey before sales speak, forcing marketers to rethink funnels and how they prove return on investment.
Tue, 7th Jul 2026
Earn the commute: Premium offices turn mandates into magnetism
Well-designed offices are helping firms attract staff back by pairing prime locations, amenities and flexible spaces with higher productivity.
Tue, 26th May 2026
Exclusive: How Adobe showcases its innovation engine
Ideas from across Adobe are vetted live at Summit, and some have gone on to become products after further testing and hardening.
Tue, 21st Apr 2026
Expert Opinions
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The AI metric that matters isn't token cost
For Australian businesses, the real test of AI is whether it changes decisions, margins or customer outcomes, not how many tokens it uses.
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The hidden security risk in document redaction
Unredacted archive copies can expose personal data long after extraction, increasing compliance risk for firms using AI and high-volume document workflows.
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6 Pillars of data quality and strategies for improving your data
Poor data quality is driving costly errors, weaker customer service and missed revenue unless organisations keep records accurate and current.
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Latest News
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AfterShip launches AI tool for post-purchase retail
Retailers could cut support costs and speed refunds as AfterShip's new AI agent automates delivery issues and return reviews.
Gen Z trust AI more than friends for buying advice
AI recommendations are already lifting basket sizes and pushing shoppers towards pricier goods, especially among Gen Z consumers.
Quiq launches Voice Assist for live customer calls
The new tool could cut handling time by letting agents send messages and complete tasks during live calls without leaving one conversation record.
Bazaarvoice launches AI visibility package for retailers
Brands risk being overlooked in AI-led shopping unless customer reviews and ratings are readable by crawlers, Bazaarvoice said.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Tom Richmond
Reviewer
Originally from the Isle of Man, Tom has been contributing to our sites for a number of years. He loves sport, tech and cars. In his spare time, you’ll either find him on the golf course, playing football or test-driving a new car.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Analyst Insights
Industry research and analysis from leading firms.
UK firms waste GBP £8.9 billion on unused software
Unused subscriptions and forgotten renewals are costing UK businesses up to GBP £8.9 billion a year, a new model says.
3 days ago
GBG launches Reach to verify AI agents' address data
As enterprises move AI agents into live operations, poor address data is becoming a compliance and fulfilment risk for automated workflows.
Last week
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Finance teams adopt AI faster than controls, Medius says
Controls are lagging as finance teams race to deploy AI, with many using its recommendations without human oversight, Medius found.
Last week
Global CIOs rush to invest in AI agents, study finds
Governance gaps are widening as 60% of CIOs plan AI agent investment within 12 months, a survey of 1,000 leaders found.
Last month