MaxContact launches Auto QA amid FCA compliance gap
about 13 hours agoMore than half of UK contact centre managers have found compliance breaches outside routine checks, heightening FCA scrutiny risks for firms.
UK stories
Ataccama open-sources Apache Ossie converter for AI trust
Enterprises could soon carry data quality warnings into AI tools, as Ataccama opens its Apache Ossie converter to add trust signals to semantics.
dunnhumby ventures backs Azoma in AI shopping push
Retailers and brands lack a reliable way to link AI shopping recommendations to sales, a gap Azoma hopes to close with new backing from dunnhumby ventures.
Tollring & ROGER365.io seal Microsoft Teams alliance
Microsoft Teams users will get contact centre, recording and analytics tools in one workflow, with compliance benefits for regulated firms.
BMX launches magnetic power bank for foldable iPhone
Foldable iPhone users can now charge and prop up the handset with a compact 5,000mAh magnetic pack aimed at the new form factor.
Confused.com launches Connect offsite commerce media
Advertisers can now target in-market consumers beyond insurance as new audience signals from comparison-shopping activity extend across multiple channels.
Sapiens launches AI-native insurance platform for insurers
Insurers could cut costly system overhaul delays as the new software embeds AI in core policy, claims and billing workflows.
Editor Interviews
Conversations with technology leaders, founders and operators.
AI transforming B2B discovery - but human trust endures
AI is changing how B2B buyers make decisions - but an expert warns that it is not a substitute for effective human comms strategies.
Last week
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Fri, 31st Jul 2026
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Buyers are spending most of the journey before sales speak, forcing marketers to rethink funnels and how they prove return on investment.
Tue, 7th Jul 2026
Earn the commute: Premium offices turn mandates into magnetism
Well-designed offices are helping firms attract staff back by pairing prime locations, amenities and flexible spaces with higher productivity.
Tue, 26th May 2026
Expert Opinions
More opinions →
Why verification should be the first step in your email strategy
Poor data can sink campaign results, inflate bounce rates and waste sales effort before a single email is sent.
7 days ago
Beyond badge-scans: why tech events should be designed for trust
For enterprise tech buyers, in-person events now matter most as a way to reduce risk, build confidence and speed deals.
8 days ago
Why Email and Phone Append Matter for Prescreen Campaigns
Campaigns can fail at the final mile if stale inboxes and recycled numbers keep time-sensitive offers from reaching the right consumers.
14 days ago
Agentic marketing and the intelligence ownership problem
15 days ago
The AI metric that matters isn't token cost
23 days ago
The hidden security risk in document redaction
about 1 month ago
6 Pillars of data quality and strategies for improving your data
about 1 month ago
Latest News
More news →
xAI launches Grok 4.7 for coding & knowledge work
The new model is pitched at longer, harder coding jobs and arrives with broader safety checks as rivals vie for developer workflows.
OpenSesame adds multi-topic AI search for training
Learning and development teams can now cut complex catalogue searches to minutes as OpenSesame expands its AI assistant across multiple topics.
Mediaocean launches AI venture arm for ad startups
Startups could gain faster access to global media buyers as Mediaocean ties funding to its platforms and industry network.
Retail Insight launches AI analytics platform for retailers
Retailers may cut analysis time from hours to minutes as the tool turns operational data into plain-English answers with charts and audit trails.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Damian Seeto
Gaming Contributor
Damian has been contributing to our sites since 2009 and is always available whenever a video game needs to be reviewed. Aside from being a big gamer, he is also one of biggest professional wrestling fans. Damian likes Star Wars, comic book movies and Metallica.
Darren Price
Consumer & Gaming Writer
Darren Price has been playing video games and messing with technology for 45 years. For the last fifteen years he’s been writing about games and tech, as well. He hates sport, but loves sports video games - which he puts down to a mixture of being annoyingly contrary and extremely lazy. Whilst he is completely tone deaf, he considers Rock Band to be his guilty pleasure. A geek from way back, Darren builds his own computers, collects comic books, owns several lightsabers and is a sucker for video-gaming merchandise.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Analyst Insights
Industry research and analysis from leading firms.
TOPdesk unveils new tools after Gartner IT recognition
Growing demand from mid-sized teams is driving TOPdesk's latest tools as it looks to ease ticket backlogs and knowledge overload.
Last week
ABBYY named leader in Gartner's IDP market assessment
Enterprise buyers are weighing more than OCR as ABBYY's latest Gartner ranking underscores growing demand for reliable AI-ready document workflows.
Last week
TCS opens AI creative engineering studio in London
Clients will be able to co-design AI customer experiences in London as TCS expands its UK presence and targets 5,000 regional hires.
This month
UK firms waste GBP £8.9 billion on unused software
Unused subscriptions and forgotten renewals are costing UK businesses up to GBP £8.9 billion a year, a new model says.
This month