Klaviyo launches headless CRM for AI tools & agents
14 minutes agoMarketers can now plug AI agents into customer data and actions without Klaviyo's interface, as the firm widens access across its platform.
UK stories
UK firms still rely on manual finance admin, study
Many finance teams are losing up to 39 hours a month to reconciliation and banking admin, exposing a stubborn automation gap.
EMM4 makes live debut in Santiago with AI hybrid show
The debut tests whether a digital artist can build a following while keeping performers visible and AI in a supporting role.
Oracle to invest USD $5 billion in UK cloud infrastructure
The spend will expand local cloud capacity as UK demand for AI and data services rises, with healthcare and finance among target sectors.
Shoptimised launches advanced Google Shopping report
Retailers can now spot stock gaps, feed issues and concentrated sales risks more quickly through a daily Google Shopping dashboard.
Britons turn to AI for finance advice as much as parents
A survey of 2,000 adults suggests AI is overtaking friends and media as a source of money help, despite lingering doubts over accuracy.
UK employers widen overseas hiring amid skills shortages
Nearly half of UK employers are recruiting abroad as vacancies go unfilled, while 73% say missed business goals have followed skills shortages.
Editor Interviews
Conversations with technology leaders, founders and operators.
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Fri, 31st Jul 2026
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Buyers are spending most of the journey before sales speak, forcing marketers to rethink funnels and how they prove return on investment.
Tue, 7th Jul 2026
Earn the commute: Premium offices turn mandates into magnetism
Well-designed offices are helping firms attract staff back by pairing prime locations, amenities and flexible spaces with higher productivity.
Tue, 26th May 2026
Exclusive: How Adobe showcases its innovation engine
Ideas from across Adobe are vetted live at Summit, and some have gone on to become products after further testing and hardening.
Tue, 21st Apr 2026
Expert Opinions
More opinions →
Why verification should be the first step in your email strategy
Poor data can sink campaign results, inflate bounce rates and waste sales effort before a single email is sent.
about 16 hours ago
Beyond badge-scans: why tech events should be designed for trust
For enterprise tech buyers, in-person events now matter most as a way to reduce risk, build confidence and speed deals.
2 days ago
Why Email and Phone Append Matter for Prescreen Campaigns
Campaigns can fail at the final mile if stale inboxes and recycled numbers keep time-sensitive offers from reaching the right consumers.
7 days ago
Agentic marketing and the intelligence ownership problem
8 days ago
The AI metric that matters isn't token cost
16 days ago
The hidden security risk in document redaction
27 days ago
6 Pillars of data quality and strategies for improving your data
27 days ago
Latest News
More news →
Manchester City extends Qualtrics deal as campus grows
Feedback tools will now cover more of the Etihad Campus as Manchester City expands year-round attractions and uses AI to speed responses.
Consistent unveils Spain & Italy incentive for partners
Surveillance partners could win a Spain and Italy trip under a new annual scheme as the company steps up rewards to retain its reseller network.
Digital Planning launches GBP £50,000 AI pilot fund
East Midlands firms can test automation without upfront risk, as the scheme backs only projects with clear savings and a single defined problem.
SCI Semiconductor raises GBP £5m to boost chip output
Strong demand for memory-safe chips has helped SCI Semiconductor secure GBP £5 million, with plans to add 15 jobs and scale output.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.%201.webp)
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
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Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Tom Richmond
Reviewer
Originally from the Isle of Man, Tom has been contributing to our sites for a number of years. He loves sport, tech and cars. In his spare time, you’ll either find him on the golf course, playing football or test-driving a new car.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Analyst Insights
Industry research and analysis from leading firms.
ABBYY named leader in Gartner's IDP market assessment
Enterprise buyers are weighing more than OCR as ABBYY's latest Gartner ranking underscores growing demand for reliable AI-ready document workflows.
Yesterday
TCS opens AI creative engineering studio in London
Clients will be able to co-design AI customer experiences in London as TCS expands its UK presence and targets 5,000 regional hires.
Last week
UK firms waste GBP £8.9 billion on unused software
Unused subscriptions and forgotten renewals are costing UK businesses up to GBP £8.9 billion a year, a new model says.
This month
GBG launches Reach to verify AI agents' address data
As enterprises move AI agents into live operations, poor address data is becoming a compliance and fulfilment risk for automated workflows.
Last month