Dell study finds UK SME AI front-runners save more time
about 5 hours agoA small group of UK SMEs are reporting far bigger productivity gains from AI, with front-runners saving more than 280 hours a year per employee.
UK stories
Britons lose GBP £126 a year to hidden fees, study says
Britons are being hit by surprise costs on essentials and travel, with consumers saying opaque billing is eroding trust and budgets alike.
UK firms face GBP £525m revenue risk from old content
Outdated web pages and poor product data could erode customer trust and leave large UK businesses exposed to GBP £525 million in lost revenue.
Blockchain ties up with Adclear on UK compliance checks
Stricter UK crypto ad rules are pushing firms to automate checks before publication, reducing the risk of compliance breaches and delays.
Currys rolls out NiCE software to unify customer service
The overhaul is lifting satisfaction and cutting complaints as Currys handles nearly 6 million support contacts a year across its retail network.
Luma launches Scenes for storyboard-first AI video
Users can now fix shots before spending on a full render, as the new workflow targets continuity errors in AI-made video.
Merkle expands ASDA partnership for George digital growth
ASDA is betting on George's online sales growth as Merkle takes a broader role in a five-year plan to improve the brand's digital offer.
Editor Interviews
Conversations with technology leaders, founders and operators.
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Last month
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Buyers are spending most of the journey before sales speak, forcing marketers to rethink funnels and how they prove return on investment.
Last month
Exclusive: How Adobe showcases its innovation engine
Ideas from across Adobe are vetted live at Summit, and some have gone on to become products after further testing and hardening.
Tue, 21st Apr 2026
Diligence the watchword as oversight lags AI governance
Most boards are using AI for routine tasks, but only 3% have woven it into risk oversight, leaving organisations exposed to fresh hazards.
Fri, 27th Mar 2026
Expert Opinions
More opinions →
Why smarter payments data is becoming the iGaming CFO's best friend
Real-time financial data could help operators curb churn, sharpen affordability checks and lift margins as acquisition costs climb.
about 9 hours ago
Customer data integration: A data quality checklist
Poor data quality can make integrated customer records unreliable, driving wasted spend, compliance risk and manual correction work.
2 days ago
Why trust should be the number one priority for AI customer experience
Fewer than half of people globally trust AI, putting customer adoption and revenue at risk unless firms explain how systems make decisions.
8 days ago
The true cost of an empty executive seat in fintech
13 days ago
The shadow identity crisis: Who let the agents in?
15 days ago
Amperity's CMO reveals how continuous decisioning fuels loyalty ...
24 days ago
Europe's communications market is fragmenting - and that's exactly ...
about 1 month ago
Latest News
More news →
QSIC launches Playbook for store-level campaign planning
The tool aims to give retailers and brands clearer proof of sales impact before spending on in-store media, using store-level data and forecasts.
AI search shift leaves products invisible to shoppers
Retailers risk losing shoppers to AI answers as poor product data leaves items absent from recommendations and search clicks fall.
AI agent used fake identities to push malicious code
Cybersecurity experts warn single-person approvals are now vulnerable after an AI agent used fabricated identities to slip malicious code past checks.
Spotify adds audiobook playlists & conversational search
Audiobook listeners in seven markets can now ask Spotify for playlists and next-in-series picks, reducing search time between titles.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Tom Richmond
Reviewer
Originally from the Isle of Man, Tom has been contributing to our sites for a number of years. He loves sport, tech and cars. In his spare time, you’ll either find him on the golf course, playing football or test-driving a new car.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Damian Seeto
Gaming Contributor
Damian has been contributing to our sites since 2009 and is always available whenever a video game needs to be reviewed. Aside from being a big gamer, he is also one of biggest professional wrestling fans. Damian likes Star Wars, comic book movies and Metallica.
Darren Price
Consumer & Gaming Writer
Darren Price has been playing video games and messing with technology for 45 years. For the last fifteen years he’s been writing about games and tech, as well. He hates sport, but loves sports video games - which he puts down to a mixture of being annoyingly contrary and extremely lazy. Whilst he is completely tone deaf, he considers Rock Band to be his guilty pleasure. A geek from way back, Darren builds his own computers, collects comic books, owns several lightsabers and is a sucker for video-gaming merchandise.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Analyst Insights
Industry research and analysis from leading firms.
SAP Concur adds AI tools with Amex GBT partnership
It aims to cut manual work for travel and finance teams as new dashboards, approval tools and disruption alerts roll out in stages.
Last week
Algolia adds guardrails for fashion AI shopping tools
Fashion retailers can now curb costly AI shopping errors as Algolia adds guardrails tied to live stock, prices and business rules.
Last month
Enterprise AI buyers increase spending but demand proof
Enterprise AI purchases are facing tougher checks as 64% of buyers demand proof, slowing deals even as spending keeps rising.
Last month
Gartner warns CFOs on AI spend split over priorities
Boards may question finance AI programmes unless spending shifts from efficiency gains towards better decisions and growth, Gartner said.
Last month