Dion Williams stories
Video: 10 Minute IT Jams - Introducing Servicely
Wed, 31st Aug 2022
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digital transformation
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ai
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productivity
Dion Williams joins us today to discuss how Servicely can help businesses achieve more productive and efficient practices through AI.
Million dollar funding injection set to drive Servicely's overseas expansion
Mon, 25th Jul 2022
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it automation
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ai
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customers
Australian AI platform provider Servicely has announced a $1.2 million funding injection that will look to target a significant overseas expansion.
Finance is on a new footing to improve internal customer service
Mon, 13th Jun 2022
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crm
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fintech
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martech
Finance functions and leaders have marked 2022 down as a year for process improvement, writes Servicely’s founder and CEO Dion Williams.
How AI can improve service desk productivity & staff wellbeing
Mon, 3rd Dec 2018
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uc
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martech
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it automation
AI can drive automation, which could be anything from answering common questions to providing automated actions based on a particular request.