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Fail fast, succeed faster: The CFO’s take on marketing

Mon, 24th Mar 2025

In the world of marketing, mistakes aren't setbacks – they're stepping stones to success. The true challenge for senior leaders isn't just launching the next campaign; it's proving marketing's impact across the business and breaking down internal silos. While 40% of marketers struggle to demonstrate ROI, aligning marketing efforts with financial goals is non-negotiable. Metrics like customer acquisition costs (CAC), customer lifetime value (CLV), and overall return on investment (ROI) are crucial for showing how marketing drives revenue, builds brand equity, and delivers long-term growth.

Yet, a long-standing barrier has existed between the CFO and CMO, with both roles historically operating in silos. Only 22% of CMOs rate their partnership with CFOs as "truly collaborative", over a quarter (26%) describe the relationship as "indifferent" and fewer than one-in-ten (7%) say it is outright "hesitant". This disconnect has made it harder for marketing teams to secure the budgets and buy-in they need to scale impactful initiatives. However, the tide is changing.

By embracing experimentation and failing fast, businesses can refine strategies and leverage data to justify budgets and optimize performance. Emerging technologies like AI and predictive analytics enhance transparency, enabling smarter decision-making and encouraging collaboration between finance and marketing. When short-term losses are seen as opportunities to learn, businesses can adapt, innovate, and turn challenges into sustainable success.


The evolving role of the CFO: From steward to strategic partner

The traditional CFO role – focused solely on financial stewardship and cost control – has evolved into that of a strategic business partner. Today's CFOs are expected to work cross-functionally, using financial insights to drive growth rather than simply monitor spending. Marketing plays a pivotal role in achieving these financial objectives, making collaboration between finance and marketing more critical than ever.

The numbers prove it – 82% of CFOs say their responsibilities have significantly expanded over the past five years, with a growing focus on data-driven decision-making, long-term growth strategies, and cross-departmental collaboration. As finance leaders take on a broader strategic function, aligning with marketing becomes essential to ensuring business-wide success.

Shifting the perception of marketing from a cost center to an investment center is key. Outperform marketing, which integrates data, creative, media, and technology into a seamless ecosystem, strengthens this dynamic. By focusing on measurable metrics like CLV and revenue contribution by channel, CFOs can better demonstrate marketing's impact. This approach empowers finance leaders to champion innovation, ensuring marketing efforts align with broader financial goals for a stronger, more integrated strategy.


Bridging the CFO-CMO divide

CFOs and CMOs don't always see eye to eye. Different priorities, misaligned metrics, and varying perceptions of risk often create friction. While marketing focuses on customer engagement and brand building, finance zeroes in on profitability and risk. Without a shared language, proving marketing's financial impact is an uphill battle.

And the gap is widening. According to the CMO Insights 2025 report, collaboration between marketing and finance has dropped to 35%, down from 42% the previous year. This decline signals a need for a more structured approach to alignment.

Proactive communication is critical. Marketers must adopt a data-driven mindset and speak the CFO's language – concise, structured, and tied to business outcomes. Outperform marketing helps bridge this gap by bringing together the entire marketing ecosystem to deliver results under pressure, leverage technology and AI to boost productivity, and redefine possibilities by transforming marketing into a profit center. By focusing on measurable impact and fostering shared accountability, businesses can break down silos, build trust, and maximize the power of their marketing-finance partnership.


Data, technology, and the fail-fast mindset 

AI and predictive analytics are revolutionizing marketing. They provide real-time insights, automate decision-making, and create a common language between marketing and finance. The result? Faster, smarter, data-driven strategies that drive measurable impact.

And marketers are leading the charge. More than half of marketers (56%) say their company is taking an active role in implementing and using AI. From analyzing data for customer insights to optimizing campaigns on the fly, AI is rapidly shifting how marketing and finance interact. 

A fail-fast mindset is key to staying ahead. Instead of fearing failure, businesses should embrace rapid experimentation and leverage AI-powered tools to iterate, optimize, and refine strategies in real-time. Outperform marketing seamlessly integrates these technologies, ensuring every campaign is aligned with customer needs and financial objectives.

By treating marketing as an investment, not a cost, and using AI to bridge creative and financial insights, businesses can optimize performance, justify budgets, and fuel sustainable growth.


The future of finance-marketing collaboration

Failing fast isn't about accepting failure – it's about learning quickly to refine strategies, optimize performance, and drive sustainable growth. Outperform marketing offers more than immediate wins – it establishes a foundation for long-term success by uniting data, creative, media, and technology into a cohesive ecosystem. 

By adopting data-driven methodologies, fostering cross-functional collaboration, and embracing adaptive technologies, businesses can break down the traditional silos between CFOs and CMOs. When finance and marketing teams work together as strategic partners, they align investments with business objectives, transforming marketing efforts into measurable, sustainable impact.

This seamless alignment between finance and marketing does more than optimize performance – it builds resilience, unlocks future growth, and helps businesses rise above challenges. By embracing the principles of outperform marketing, companies can set new standards for excellence, proving that finance and marketing aren't just complementary – they're essential partners in driving business success.

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