Parcel tracking stories
Huboo acquires Sorted to create joined-up logistics platform
Yesterday
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saas
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digital transformation
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cx
Huboo snaps up Sorted in a deal set to link fulfilment, shipping and returns on one platform for retailers across the UK and Europe.
Parcelhero adds AI support chat for round-the-clock help
This month
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uc
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cx
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martech
Parcelhero rolls out AI hero chatbot and live-agent handoff to speed 24-hour support for shipments, packaging queries and customs delays.
Parcelhero adds Royal Mail services to booking platform
Last month
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digital transformation
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supply chain
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dhl
Parcelhero widens its courier mix with direct access to Royal Mail tracked UK and international services, including £50 protection and collection windows.
Parcelhero launches live tracking & faster booking
Last month
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digital transformation
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rpa
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supply chain
Parcelhero unveils AI-powered live parcel tracking and a faster booking interface in the first phase of its major platform overhaul.
Ellis Brigham boosts delivery with Ingrid platform rollout
Last month
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digital transformation
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cx
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martech
Ellis Brigham deploys Ingrid across stores and online to speed fulfilment, broaden delivery choices and sharpen post-purchase tracking.
UK shoppers prize accurate updates over rapid delivery
Fri, 6th Feb 2026
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cx
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martech
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supply chain
UK shoppers value accurate parcel tracking and honest delivery updates far more than rapid shipping promises, a new Locus survey suggests.
Scurri hits 180m shipments & EUR €19.2bn eCommerce GMV
Thu, 22nd Jan 2026
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digital transformation
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cx
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martech
Scurri processes 180m shipments in 2025 as eCommerce GMV hits EUR €19.2bn and its platform annualises at over 200m parcels into 2026.
CitySprint extends same-day delivery deal with Wickes
Wed, 7th Jan 2026
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cx
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martech
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supply chain
CitySprint extends its same-day delivery partnership with Wickes to 2027, adding tighter time slots and new safe-place options for drop-offs.
Parcel Pending teams with Chelmsford Star Co-op for parcel lockers
Wed, 21st Aug 2024
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cx
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martech
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customers
Parcel Pending by Quadient teams with Chelmsford Star Co-op to install multicarrier lockers, starting at Bridge Street, Writtle, enhancing local parcel services.
FedEx expands International Connect Plus service to new regions
Thu, 1st Aug 2024
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shipping
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fedex
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cross-border
FedEx expands its FedEx International Connect Plus service to new U.S. and European destinations, enhancing cross-border eCommerce solutions for Asia-Pacific e-tailers.
Revolutionary smart labels set to transform global parcel tracking
Thu, 1st Feb 2024
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supply chain
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sensors
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memorandum of understanding
Printed Energy, backed by StBEIF and eSAT Global's game-changing smart label technology, promises satellite-tracked logistics utilising environment-friendly batteries, set to revolutionise the industry by 2025.