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Businesses that have payment terms that allow for 60-90 days payment were more likely to be met within the payment period, or even earlier.

The term ‘trusted advisor’ has quickly made its way into the buzzword hall of fame. A channel expert explains what it actually means for partners.

Russell McVeagh Special Counsel Liz Blythe examines the opportunities and risks associated with the eye-wateringly quick pace of change in the sector.

Companies are increasingly using chatbots in their mobile apps to enhance customer service and improve the overall customer experience.

Despite the surge of social media and new communication tools, email remains a formidable business tool due to its directness and personalisation potential.

According to DiData, the acquisition will provide a complementary set of skills to the company’s core value proposition.

Qumulo has announced it is ‘redefining archive file storage’ with the release of its new Nearline Archive series.

Developments in AI technologies like ML and natural language processing will strengthen the connection between IT teams and their organisation.

As AI and bots revolutionise customer service, businesses must update infrastructures and train staff to harness this tech effectively. Here's how.

A new survey from Mitel shows that businesses’ customer experience isn’t as good as they think - but tech could be a big part of the solution.

Chief Data Officers must reframe their approach to data, shifting from static stores to dynamic flows, leveraging real-time insights for operational impact.

A Research Now SSI and Econsultancy study reveals that company and third-party data quality is key to improving marketing effectiveness.

I started my career around 30 years ago at one of the largest investment banks on Wall Street. Their data center was huge.

Amazon announced that due to GST regulation they will no longer be shipping from the US to Australia. Its comment and the consumer perspective inside.

Most people are connected to one device or another throughout the day, and many have speculated that being more connected has made us more alone.

Most companies have already invested in security solutions so it makes sense to optimise that investment where possible.

Using text analytics, engineers can extract more value from raw text and combine it with sensor data and ML to improve a range of functions.

In a digital age defined by cloud and SaaS, achieving data portability is essential for business agility, security, and overcoming vendor lock-in.

GlobalData says AI is way ahead of other disruptive technologies in terms of influencer mentions with over 25% share of overall discussions.

AI is set to revolutionise marketing, offering real-time personalisation and conversational experiences at scale, according to a report from Gartner.