Latest news - Page 105
SMBs were paid an average of 8.3 days late in June
Wed, 15th Aug 2018
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digital transformation
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fintech
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martech
Businesses that have payment terms that allow for 60-90 days payment were more likely to be met within the payment period, or even earlier.
The four traits of a ‘trusted advisor’
Tue, 14th Aug 2018
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document management
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ecm
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martech
The term ‘trusted advisor’ has quickly made its way into the buzzword hall of fame. A channel expert explains what it actually means for partners.
A deep dive into the present and future of retail off- and online
Wed, 1st Aug 2018
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martech
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commerce systems
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omnichannel
Russell McVeagh Special Counsel Liz Blythe examines the opportunities and risks associated with the eye-wateringly quick pace of change in the sector.
How chatbots can enhance the customer experience
Wed, 18th Jul 2018
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uc
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data protection
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cx
Companies are increasingly using chatbots in their mobile apps to enhance customer service and improve the overall customer experience.
Why email still makes for a great business tool
Mon, 9th Jul 2018
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data analytics
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martech
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cdp
Despite the surge of social media and new communication tools, email remains a formidable business tool due to its directness and personalisation potential.
Dimension data acquires majority stake in e2y to bolster digital commerce play
Mon, 25th Jun 2018
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martech
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commerce systems
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partner programmes
According to DiData, the acquisition will provide a complementary set of skills to the company’s core value proposition.
Qumulo’s new archive file storage solution mimics cloud services
Thu, 21st Jun 2018
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storage
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document management
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ecm
Qumulo has announced it is ‘redefining archive file storage’ with the release of its new Nearline Archive series.
How IT service desk admin jobs will be transformed by smart automation
Tue, 19th Jun 2018
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uc
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martech
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it automation
Developments in AI technologies like ML and natural language processing will strengthen the connection between IT teams and their organisation.
How businesses can prepare their contact centre for a bot/AI environment
Fri, 15th Jun 2018
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uc
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martech
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ai
As AI and bots revolutionise customer service, businesses must update infrastructures and train staff to harness this tech effectively. Here's how.
CX perception gap means opportunities for channel
Thu, 7th Jun 2018
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crm
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uc
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cx
A new survey from Mitel shows that businesses’ customer experience isn’t as good as they think - but tech could be a big part of the solution.
Making an impact with data: top tips for CDOs
Thu, 7th Jun 2018
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data analytics
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martech
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planning
Chief Data Officers must reframe their approach to data, shifting from static stores to dynamic flows, leveraging real-time insights for operational impact.
Data is the power behind effective marketing - Research
Thu, 7th Jun 2018
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data analytics
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martech
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planning
A Research Now SSI and Econsultancy study reveals that company and third-party data quality is key to improving marketing effectiveness.
How Big Data is slowly destroying our environment
Wed, 6th Jun 2018
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data analytics
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martech
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planning
I started my career around 30 years ago at one of the largest investment banks on Wall Street. Their data center was huge.
Amazon vs. consumers on the Aussie shutout
Fri, 1st Jun 2018
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martech
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commerce systems
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amazon
Amazon announced that due to GST regulation they will no longer be shipping from the US to Australia. Its comment and the consumer perspective inside.
How virtual reality is making people more human-centric
Fri, 1st Jun 2018
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martech
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ar, vr & metaverse
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social enterprise
Most people are connected to one device or another throughout the day, and many have speculated that being more connected has made us more alone.
The value of integrating data and analytics for improved cybersecurity
Tue, 29th May 2018
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data analytics
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martech
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planning
Most companies have already invested in security solutions so it makes sense to optimise that investment where possible.
Taking a look at the growing trend of text analytics
Wed, 23rd May 2018
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data analytics
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martech
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planning
Using text analytics, engineers can extract more value from raw text and combine it with sensor data and ML to improve a range of functions.
Achieving agility: data portability in the digital economy
Mon, 21st May 2018
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saas
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migration
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data analytics
In a digital age defined by cloud and SaaS, achieving data portability is essential for business agility, security, and overcoming vendor lock-in.
AI dominating twitter mentions from top influencers during Q1 2018, says GlobalData
Fri, 18th May 2018
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data analytics
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blockchain
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martech
GlobalData says AI is way ahead of other disruptive technologies in terms of influencer mentions with over 25% share of overall discussions.
How AI is changing marketing exponentially - Gartner
Wed, 16th May 2018
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cx
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martech
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ai
AI is set to revolutionise marketing, offering real-time personalisation and conversational experiences at scale, according to a report from Gartner.