Banking stories - Page 2

A new Capgemini study reveals customer satisfaction in the UK is low, with just 45% satisfied, despite the potential of generative AI to improve service quality.

Australian and New Zealand banks are investing billions in ICT, but the challenge remains: how to ensure these funds translate into tangible business value.

Kaspersky has revealed that 2.3 million bank cards have been leaked on the dark web due to infostealer malware, highlighting the rising cybersecurity threat.

SharedAffairs has launched a digital estate planning platform in the UK, aimed at simplifying the documentation of assets and final wishes during a £1 trillion wealth transition.

Talkdesk has launched the Australia Regional Cloud, enhancing its Asia-Pacific services to improve voice quality and meet local data privacy needs.

MSys Technologies has announced its acquisition of Gophers Lab, aiming to tackle challenges in the FinTech sector and drive digital transformation.

Backbase has teamed up with MeaWallet to boost digital payment services in Australia and New Zealand, aiming for enhanced security and faster deployment.

Goldman Sachs is at the forefront of an AI revolution in banking, with a new report revealing 167 AI applications across global banks, shifting industry norms.

Starburst reports record financial results for FY25, fuelled by a 94% surge in cloud product adoption and a 20% increase in net new customers.

Payit, powered by NatWest, has been integrated into the Salad Money platform, revolutionising how customers make loan repayments online.

NTT DATA has unveiled the Smart AI AgentTM, an autonomous tool to enhance Generative AI use, predicting revenues of up to USD $2 billion by 2027.

Research from Alteryx reveals that while 94% of data analysts see their roles becoming more strategic, 76% still rely on spreadsheets for data tasks.

Ikonz Studios has secured strategic Pre-Series A funding from prominent investors, bolstering its innovative AI-driven digital experiences and global expansion.

Zeller has launched its all-in-one financial solution, Zeller for Startups, to support Australian tech founders who feel neglected by traditional banks.

Telstra and CommBank have announced an extension to their partnership, introducing new 'Fraud Indicator' technology to enhance fraud detection and protect against identity theft.

Aerospike has launched Database 8, enhancing its multi-model distributed system to ensure real-time performance and strict consistency for enterprise applications.

Small and medium-sized enterprises in Singapore are at risk of losing SGD $800 million each year by keeping cash in low-yield bank accounts.

Banked has partnered with National Australia Bank to introduce PayTo on Amazon Australia, offering secure, direct payments from customers' bank accounts.

A recent study by Quadient reveals that 79% of UK consumers sent physical mail last year, highlighting a persistent preference for traditional communication methods.

MUFG Pension & Market Services announces CEO Dee McGrath will retire on 30 June 2025, with Frank Lombardo appointed to lead its Australia and New Zealand operations.