Banking stories - Page 3

Banks and credit unions are shifting from transaction rewards to building trust and personalised relationships, using AI to anticipate customer needs and enhance loyalty.

Australia's homes face a $50bn value boost from better energy ratings, with banks needing to adapt as energy efficiency becomes vital in property valuations.

Banks are moving beyond AI pilots to integrate intelligent systems across operations, boosting efficiency and personalising customer engagement sector-wide.

Capco joins OpenAI's Beta Services Partner Programme, gaining early access to AI tech to enhance financial and energy sector services globally.

Constantinople teams up with Paymentology to enhance Banking-as-a-Service in Australia, boosting card issuing and payment tech for local banks and fintechs.

Ant International partners with TNG Digital and easypaisa to launch AI-driven customer service, enhancing efficiency and security in Asian digital banking.

Dataiku has launched its Asia-Pacific and Japan AI headquarters in Singapore, enhancing support for sectors like banking, government, logistics, and education.

Non-human identities like bots and APIs outnumber humans 50:1, creating major security risks across Australian industries amid rising digital automation.

Structured data is transforming banking by enabling personalised services, smarter AI, and faster innovation through cloud-native systems, boosting client trust.

Financial firms are embracing AI with a focus on trust, using it to enhance customer service and support staff, not cut jobs, amid growing governance concerns.

Banks must adopt cloud technology to scale rapidly, cut costs by up to 40%, and meet rising customer and regulatory demands in a digital-first world.

Boomi honoured four APAC organisations for digital innovation, spotlighting advances in integration, payments, pet data, and banking automation in 2025.

Orient Technologies posted a 22.25% revenue rise to INR ₹2.73 billion in Q2 FY26, driven by new cloud, digital transformation, and government contracts.

Mizuho Bank has launched a Boomi-based platform to streamline payments and ensure ISO 20022 compliance across Asia Pacific, cutting onboarding to weeks.

Mastercard partners with Thunes to enable near-instant payouts to stablecoin wallets via Mastercard Move, enhancing global digital payment options.

The collaboration is set to offer Canadian customers easier international money transfers in over 10 currencies via their existing accounts.

InsightAI raised INR ₹11 million in pre-seed funding to expand its AI-driven anti-money laundering solutions across India and the Middle East markets.

Despite over USD $40 billion spent on enterprise AI this year, 95% of organisations struggle to justify ROI due to data challenges, says Informatica's Krish.

DBS has launched its AI-powered virtual assistant, DBS Joy, for all corporate clients, enhancing 24/7 support and boosting SME customer satisfaction by 23%.

DE-CIX forecasts a 2026 AI revolution in finance, healthcare and manufacturing, driven by emotion AI, healthcare connectivity, and agentic AI systems.