About Melania
Melania Watson
Interview Editor
Melania Watson is our Interview Editor for the TechDay editorial team. Starting her journalism career with Newshub as a Digital Reporter and Producer, she has a keen interest in technology, communication, and current affairs. Melania takes pride in conducting professional and in-depth interviews, which assist her in producing exclusive content that resonates with TechDay’s audience.
Stories by Melania - Page 8
Jumpmind named leader in Forrester's POS solutions report
Last week
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cx
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martech
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commerce systems
Jumpmind has been named a Leader in The Forrester Wave report for Point-of-Service Solutions, excelling in 13 key criteria, including customer feedback.
Epicor named leader in 2024 Gartner Magic Quadrant
Last week
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productivity
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epicor
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gartner magic quadrant
Epicor has been named a Leader in the 2024 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises for the second year running.
Salesforce showcases autonomous AI agents in Auckland event
Last week
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digital transformation
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cx
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martech
At Salesforce's Agentforce World Tour in Auckland, over 1,300 attendees delved into the revolutionary capabilities of autonomous AI agents.
Sinch earns Tier One for A2P SMS excellence in ROCCO report
Last week
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ai
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customer service
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transparency
Sinch has been awarded a Tier One ranking in the ROCCO 2024 A2P SMS Market Impact Reports for its excellence in customer communications technology.
Siemens teams with FoodChain ID to enhance CPG compliance
Last week
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physical security
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collaboration
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intellectual property
Siemens Digital Industries Software teams up with FoodChain ID to enhance its Xcelerator software, integrating critical compliance data for the CPG sector.
Dell unveils new AI servers & solutions for efficiency
Last week
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network infrastructure
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digital transformation
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hpc
Dell Technologies has unveiled new AI infrastructure solutions aimed at enhancing performance, featuring advanced PowerEdge servers and streamlined data management.
HPE's El Capitan hailed as world's fastest supercomputer
Last week
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datacentre infrastructure
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hpc
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ai
Hewlett Packard Enterprise has claimed the top position on the Top500 list with El Capitan, the world's fastest supercomputer, achieving 1.742 exaflops.
ZeroJet & Tectrax merge to lead electric marine market
Last week
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engineering
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spark
ZeroJet and Tectrax are set to merge by December 2024, combining their electric marine technologies to enhance global market reach and innovation.
Australian firms risk $71 billion due to poor service
Last week
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cx
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martech
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hcm
Qualtrics' study reveals Australian businesses risk losing AUD $3.8 billion in sales this holiday season due to poor customer experiences, stressing urgent improvements.
Dayforce unveils AI tools to boost HR productivity & planning
This month
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hcm
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rpa
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ai
Dayforce has unveiled two AI solutions aimed at transforming human capital management, set to launch for select clients in 2025.
Australian organisations struggle with cultural alignment
This month
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hcm
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ai
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productivity
The latest Pulse of Talent report reveals that many Australian firms struggle to achieve desired advancements in workplace culture despite concerted efforts.
ASUS launches ExpertBook P5 with advanced AI features
This month
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productivity
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asus
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availability
ASUS launches its first Copilot+ PC, the ExpertBook P5, in Australia and New Zealand, offering enhanced AI performance and productivity features.
Customer Science launches AI Accelerator for call centres
This month
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uc
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digital transformation
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fintech
Customer Science Group has launched an AI Accelerator Program, aiming to help contact centres effectively implement AI and enhance customer experiences.
Infor named a leader in Gartner Magic Quadrant 2024
This month
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hyperscale
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cx
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martech
Infor has been named a Leader in Gartner's 2024 Magic Quadrant for Cloud ERP for Product-Centric Enterprises for the fourth year running.
Microsoft Cloud Region launch sparks hybrid infrastructure debate in New Zealand
This month
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data protection
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private cloud
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public cloud
Microsoft's launch of a Cloud Region in New Zealand highlights a shift towards hybrid infrastructure, sparking debate on optimal data storage strategies.
Cloudera launches AI assistant to boost data governance
This month
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digital transformation
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genai
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ai
Cloudera has unveiled its new AI assistant, Cloudera Copilot, designed to boost productivity and compliance for data practitioners in Australia and New Zealand.
Exclusive: Zoho's AI Director discusses right-sizing AI for business needs
This month
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digital transformation
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encryption
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blockchain
Zoho's AI Director emphasises the need for tailored AI solutions to enhance business workflows, highlighting the company's commitment to operational independence.
AI in marketing: Infosys study finds value realisation gap
This month
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digital transformation
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cx
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martech
A new report reveals that while 73% of enterprises utilise AI in marketing, only 52% see significant business value from these initiatives.
Avalara unveils AI-based innovations for tax compliance
This month
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data protection
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cx
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martech
Avalara has unveiled a suite of AI-driven innovations aimed at streamlining tax compliance during its recent CRUSH event in Austin.
Experts urge vigilance against growing digital fraud risks
This month
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firewalls
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phishing
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physical security
Experts warn that rising digitalisation fuels fraud, with AI aiding cybercriminals, prompting calls for robust security and real-time threat response.