2026 stories
By 2026, CPaaS may surpass traditional contact centres as RCS adoption and AI drive automated, interactive customer engagement experiences.
London launches the Global Growth Market, a new stock exchange to ease public listing for established growth firms, with trading slated for 2026.
Over 100 marketing leaders convened in Manchester to explore AI, data, and creativity shaping the future of marketing technology in 2026.
Zopa teams with Upvest to launch investment accounts with a GBP £1 minimum, aiming to make investing accessible to millions of UK savers.
Nearly all marketers see personalisation as vital for Black Friday, yet 27% struggle to tailor offers, risking customer loyalty and sales opportunities.
Europe uses software-defined peering and SASE to cut latency and boost security, enabling agile, cloud-based digital infrastructure for industries and IoT.
Q4 says that as AI reshapes CFO roles, finance chiefs are facing detailed questions on AI strategies, capital allocation, and future compliance costs.
Quantum cyber threats force organisations to urgently adopt post-quantum cryptography and strengthen critical infrastructure defences by 2026.
AI and data standards are set to transform the global music industry by 2026, ensuring transparent royalties and efficient workflows amid rising AI-generated content.
APAC's travel sector moves beyond recovery, focusing on trust and loyalty as key to winning customers in 2026 amid rising acquisition costs.
Barracuda predicts agentic AI will transform cybersecurity in 2026, highlighting risks like polymorphic malware and API misuse needing strict AI-focused protections.
This Black Friday, retailers are set to leverage AI and unified customer data to transform seasonal sales spikes into year-round competitive advantages.
Enterprises in 2026 must master unstructured data and adopt risk-driven cybersecurity to gain an edge amid AI-driven digital transformation and rising threats.
In 2026, transparency in AI is vital for subscription services to build trust, ensure fairness, and maintain customer loyalty amid rising ethical concerns.
Modern meeting rooms with sleek designs face acoustic issues due to reverberation; advanced audio tech and design collaboration aim to improve clarity.
Experts from FIRST warn that in 2026, rising cybersecurity risks driven by AI complexity and infrastructure limits demand stronger policies and resilience.
By 2026, Singapore's payments will become more personal, portable and purposeful, with AI-driven security and mobile solutions reshaping retail experiences.
In 2026, Australian organisations will boost cybersecurity by enforcing asset visibility, cutting supply chain risks, and securing remote vendor access.
In 2026, Australia faces rising youth hacking linked to gaming and complex cyberattacks as state-sponsored and criminal hackers join forces.
Supplier product content is now retail's largest hidden cost, with poor quality and duplication hurting AI-driven search and boosting operational expenses.
