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Twilio voice AI builds Guinness price index across pubs
Digital Transformation

Twilio voice AI builds Guinness price index across pubs

Thousands of pub prices were gathered by automated calls, showing how voice AI can do large-scale field research beyond chatbots.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Older consumers drive sustainability ad performance
Marketing Technologies

Older consumers drive sustainability ad performance

Older shoppers delivered 44% of the strongest response, suggesting sustainability ads can drive purchases as well as brand awareness.

By Regine Laguilles • 4 min read • Last week
DrillDocs tightens access control for offshore teams
Privileged Access Management

DrillDocs tightens access control for offshore teams

Personal-device access to production systems prompted DrillDocs to tighten oversight of offshore engineers and contractors across time zones.

By Mark Tarre • 4 min read • This month
Optimizely says AI agent use jumps 42% as adoption grows
Digital Transformation

Optimizely says AI agent use jumps 42% as adoption grows

Marketing teams are increasingly using AI to automate routine campaign work, with Optimizely saying customer-built agents now dominate activity on Opal.

By Sofiah Nichole Salivio • 4 min read • Last month
Optro launches MCP server for governed GRC data access
Data Protection

Optro launches MCP server for governed GRC data access

It aims to cut manual copying and pasting by letting AI assistants query live GRC records under existing user permissions.

By Sean Mitchell • 4 min read • Thu, 30th Apr 2026
LION & OpenAI deploy ChatGPT Enterprise across business
Software-as-a-Service

LION & OpenAI deploy ChatGPT Enterprise across business

The drinks group is rolling out ChatGPT Enterprise to 2,500 staff to sharpen forecasting, inventory and production as demand shifts overnight.

By Sean Mitchell • 3 min read • Tue, 28th Apr 2026
How MH Enterprise turns trust into cybersecurity success
Firewalls

How MH Enterprise turns trust into cybersecurity success

Long-term client trust has helped the Egyptian MSP upgrade 75% of its SonicWall hardware base and expand managed security services.

By Gaëlle Perrin • 3 min read • Tue, 21st Apr 2026
Hudson's Bay collapse ends 355 years of Canadian retail
Risk & Compliance

Hudson's Bay collapse ends 355 years of Canadian retail

Canada's oldest retailer closed all stores after 355 years, undone by debt, digital change and declining footfall.

By Karen Joy Bacudo • 5 min read • Tue, 3rd Mar 2026
VaynerX rolls out Keeper to tighten password security
Digital Transformation

VaynerX rolls out Keeper to tighten password security

VaynerX is deploying Keeper's enterprise password manager to centralise credentials and curb risks from password reuse and phishing.

By Mark Tarre • 4 min read • Wed, 28th Jan 2026
Cedar Lodge pupils thrive with TrilbyTV digital signage
EduTech

Cedar Lodge pupils thrive with TrilbyTV digital signage

Cedar Lodge pupils power digital signage with TrilbyTV, turning school screens into a creative, inclusive communications hub.

By Sofiah Nichole Salivio • 3 min read • Thu, 22nd Jan 2026

Stories from Other Regions

Case Study stories

Cvent uses Kira to review 360 contracts in minutes
Software-as-a-Service

Cvent uses Kira to review 360 contracts in minutes

The software helped Cvent's legal team process hundreds of agreements in a compressed M&A timetable, speeding decisions on risks and obligations.

By Sean Mitchell • 4 min read • Today
The GRC cheat code: Why we stopped auditing from scratch and started mapping the gaps
Private Cloud

The GRC cheat code: Why we stopped auditing from scratch and started mapping the gaps

By reusing one certified control set, Spectrum cut duplicated audit work and is now targeting faster SOC 2 Type II and ISO 42001 checks.

By Deane Jessep • 5 min read • Last week
Loyalty leaders discuss: What are global loyalty programs doing that's missing in APAC?
Customer Relationship Management

Loyalty leaders discuss: What are global loyalty programs doing that's missing in APAC?

Loyalty schemes in APAC are losing relevance as global leaders win customers with simpler, more personal offers delivered in real time.

By Aaron Crowe • 4 min read • This month
2.5 tonnes of e-waste removed for large NZ logistics company
Data Analytics

2.5 tonnes of e-waste removed for large NZ logistics company

The warehouse clear-out freed space for a major supply chain group while diverting 2.5 tonnes of old electronics from landfill.

By Lisa Pfahlert • 3 min read • Wed, 22nd Apr 2026
AWEX strengthens governance as traceability push grows
Customer Relationship Management

AWEX strengthens governance as traceability push grows

Stronger oversight is helping the wool body curb risk on major digital projects as federal funding and traceability demands intensify.

By Mark Tarre • 5 min read • Thu, 26th Mar 2026
Crazy John's collapse: Market change and strategic missteps
Marketing Technologies

Crazy John's collapse: Market change and strategic missteps

From suburban upstart to shuttered chain, Crazy John's rise and fall charts how carriers and online sales rewrote Australia's mobile market.

By Karen Joy Bacudo • 5 min read • Mon, 2nd Mar 2026
Centacare halves Azure storage costs in DR overhaul
Storage

Centacare halves Azure storage costs in DR overhaul

Centacare slashes Azure storage costs by 50% in disaster recovery revamp with 11:11 Systems, boosting resilience against cyber threats.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 18th Feb 2026