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The parent's guide to AI: Risks, benefits and safety
Data Protection

The parent's guide to AI: Risks, benefits and safety

Parents are being urged to talk to children about AI use, as chatbots can aid homework but also expose them to misinformation and privacy risks.

By David Shilovsky • 4 min read • Last month
8x8 adds real-time translation and model choice to AI Studio
Software-as-a-Service

8x8 adds real-time translation and model choice to AI Studio

Agents can now keep multilingual support calls on the line without an interpreter, as 8x8 rolls out real-time voice translation across 13 languages.

By Sean Mitchell • 3 min read • Last month
Cohesity launches Maestro to bring backup into AI apps
Data Protection

Cohesity launches Maestro to bring backup into AI apps

Backup and recovery tasks can now be triggered inside popular AI assistants, as Cohesity opens its tools to external workflows through MCP.

By Mark Tarre • 3 min read • Last month
Hype growing - but SMEs still face barriers to AI adoption
Customer Relationship Management

Hype growing - but SMEs still face barriers to AI adoption

Small firms risk falling behind unless they adopt AI for practical gains, as SMEC AI says many are still confused by the technology.

By David Shilovsky • 5 min read • Last month
Smartsheet adds Gemini Enterprise to AI connections
Software-as-a-Service

Smartsheet adds Gemini Enterprise to AI connections

Teams can now link preferred AI assistants to live project data, as Smartsheet broadens access beyond Claude and adds Smart Assist.

By Joseph Gabriel Lagonsin • 4 min read • Last month
PureVPN launches ChatGPT tool for VPN server access
Software-as-a-Service

PureVPN launches ChatGPT tool for VPN server access

Users in 10 markets can now find and connect to PureVPN servers through ChatGPT prompts, without sharing data with the chatbot.

By Sofiah Nichole Salivio • 4 min read • Last month
Smartsheet adds ChatGPT & Copilot links to MCP Server
Software-as-a-Service

Smartsheet adds ChatGPT & Copilot links to MCP Server

Enterprise teams can now use live Smartsheet work data through ChatGPT, Copilot and Gemini Enterprise, as AI adoption races across workplaces.

By Sofiah Nichole Salivio • 4 min read • Last month
Sprinklr launches LLM Insights to track AI brand visibility
Customer Experience

Sprinklr launches LLM Insights to track AI brand visibility

Brands risk being misdescribed in AI answers as generative search reshapes discovery, prompting Sprinklr to add monitoring inside Insights.

By Sofiah Nichole Salivio • 4 min read • Last month
Wassist raises USD $1.1 million for WhatsApp commerce
Customer Experience

Wassist raises USD $1.1 million for WhatsApp commerce

The London startup aims to help smaller retailers turn WhatsApp chats into sales as it begins growth with fresh pre-seed funding.

By Sofiah Nichole Salivio • 5 min read • Last month
Phishing costs rise to USD $51,948 per analyst yearly
Data Protection

Phishing costs rise to USD $51,948 per analyst yearly

Attackers are using generative AI to flood inboxes, pushing phishing to 36.5% of security teams' hours and USD $51,948 per analyst yearly.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Sitecore buys Scrunch to boost AI search visibility
Customer Experience

Sitecore buys Scrunch to boost AI search visibility

Brands will be able to track and improve how they appear in AI-generated answers as Sitecore folds Scrunch into its software stack.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Consumers use AI to compare deals ahead of Prime Day
Generative AI

Consumers use AI to compare deals ahead of Prime Day

Price remains the main driver for Prime Day shoppers, even as 43% now use AI tools to compare offers and spot discounts.

By Sofiah Nichole Salivio • 4 min read • Last month
OpenAI rolls out ChatGPT memory system to US users
Data Protection

OpenAI rolls out ChatGPT memory system to US users

ChatGPT's new memory overhaul aims to keep personal details current and useful, with wider access set to follow in coming weeks.

By Mark Tarre • 4 min read • Last month
Back-to-school shopping starts early as AI drives sales
Generative AI

Back-to-school shopping starts early as AI drives sales

Nearly two-thirds of shoppers plan to buy before July, signalling a longer retail window and a bigger role for AI in bargain hunting.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Dun & Bradstreet data lands in ChatGPT for finance
Digital Transformation

Dun & Bradstreet data lands in ChatGPT for finance

Finance teams can query verified credit and ownership data in ChatGPT, as Dun & Bradstreet pushes its commercial graph into AI workflows.

By Karen Joy Bacudo • 4 min read • Last month
SEON adds AI tools to fraud and AML platform for teams
Data Analytics

SEON adds AI tools to fraud and AML platform for teams

Fraud and AML teams can now plug external AI tools into SEON's data layer, helping analysts work from unified risk signals without manual exports.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

ChatGPT stories

Australia has two-year window to build AI champions
Software-as-a-Service

Australia has two-year window to build AI champions

Global rivals could capture most of the value from local AI start-ups unless investors and customers act fast, King River Capital warns.

By Sofiah Nichole Salivio • 4 min read • Last month