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Digital commerce Stories - Page 2

UK Stories

Digital commerce stories

Komerz appoints Shahid Sadiq as Group Finance Chief
Marketing Technologies

Komerz appoints Shahid Sadiq as Group Finance Chief

The move comes as the UK-founded commerce group seeks GBP £500 million in growth funding to support acquisitions and overseas expansion.

By Sofiah Nichole Salivio • 3 min read • This month
Britons wary of AI making shopping decisions for them
Customer Experience

Britons wary of AI making shopping decisions for them

Most Britons still want to control the final purchase, with 65% uncomfortable letting AI buy on their behalf, Dentsu found.

By Sofiah Nichole Salivio • 3 min read • Last month

Global Stories

Digital commerce stories

AS Watson appoints 31 tech partners for AI retail push
Data Analytics

AS Watson appoints 31 tech partners for AI retail push

Its 17,000-store group is broadening AI use from customer service to operations and analytics as it deepens ties with suppliers.

By Joseph Gabriel Lagonsin • 5 min read • This month
Paysafe expands Tebex partnership for gaming payments
Gaming

Paysafe expands Tebex partnership for gaming payments

More game studios and server operators will be able to cut checkout friction as Tebex adds Paysafe card processing and alternative payment methods.

By Karen Joy Bacudo • 3 min read • This month
Payfuture launches Shopify payment integration for India
Fintech

Payfuture launches Shopify payment integration for India

Shopify merchants in India can now take UPI and NetBanking payments through one integration, easing entry into a market set to hit USD $150-170 billion by 2027.

By Sofiah Nichole Salivio • 3 min read • This month
Hostinger launches eCommerce tool for small sellers
Software-as-a-Service

Hostinger launches eCommerce tool for small sellers

Small merchants can now sell across websites, social media and messaging apps from one dashboard as online discovery shifts to AI and social channels.

By Joseph Gabriel Lagonsin • 3 min read • This month
Friendly fraud drives up merchant costs, report finds
Customer Relationship Management

Friendly fraud drives up merchant costs, report finds

Merchant prices are being pushed higher as friendly fraud and chargeback costs intensify, with more than 83% reporting rises over three years.

By Joseph Gabriel Lagonsin • 4 min read • This month
Visa predicts 2.4% global growth as online shopping rises
Data Analytics

Visa predicts 2.4% global growth as online shopping rises

Higher energy costs are squeezing household budgets, but digital commerce and brisk business investment are helping keep growth steady at 2.4% in 2026.

By Karen Joy Bacudo • 4 min read • This month
TechDay marks 20 years with local & face-to-face focus
Digital Transformation

TechDay marks 20 years with local & face-to-face focus

Its network has grown to 61 specialist sites after new launches in Ireland, as the publisher marks 20 years of expansion.

By Mark Tarre • 2 min read • Last month
Bir names Lukasz Szczepanski as Birmarket Chief Executive
Digital Transformation

Bir names Lukasz Szczepanski as Birmarket Chief Executive

The hire signals Bir's push to expand online retail in Azerbaijan, where eCommerce still makes up about 3% of sales.

By Sofiah Nichole Salivio • 4 min read • Last month
Trustpilot deepens Shopify tie-up on customer reviews
Marketing Technologies

Trustpilot deepens Shopify tie-up on customer reviews

Shopify merchants will be able to surface independent feedback more easily as Trustpilot's app upgrade makes reviews part of the buying journey.

By Sean Mitchell • 3 min read • Last month
Constructor named Gartner leader in search & discovery
Software-as-a-Service

Constructor named Gartner leader in search & discovery

Retailers are turning to specialist search tools as the category grows, with Gartner valuing the market at USD $17.41 billion in 2025.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Seon & Domaine launch Shopify fraud app for retailers
Software-as-a-Service

Seon & Domaine launch Shopify fraud app for retailers

Retailers can now run fraud checks and chargeback controls inside Shopify, as SEON and Domaine target fast-growing merchants facing rising losses.

By Karen Joy Bacudo • 3 min read • Last month

Stories from Other Regions

Digital commerce stories

New Zealand shoppers turn to AI & social for research
Omnichannel

New Zealand shoppers turn to AI & social for research

Rising living costs are pushing New Zealand shoppers to compare prices, reviews and product details across AI, social media and search.

By Sean Mitchell • 5 min read • This month
Square launches ChatGPT app & Claude plugin for sellers
Digital Transformation

Square launches ChatGPT app & Claude plugin for sellers

Eligible US food and beverage merchants can now be found, viewed and ordered from in AI chats, with no extra marketplace commission.

By Karen Joy Bacudo • 5 min read • This month
Nuvei completes live Visa agent payment with issuers
Fintech

Nuvei completes live Visa agent payment with issuers

Multiple European banks have backed a live AI-led purchase on Visa's network, pointing to how merchants may complete checkout without a separate flow.

By Karen Joy Bacudo • 4 min read • This month
Australians research more before buying as costs bite
Data Privacy

Australians research more before buying as costs bite

Rising living costs are pushing 71% of online shoppers to compare more options and cross-check purchases across more channels before buying.

By Mark Tarre • 5 min read • This month