The Ultimate Guide to eCommerce
A curated UK edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
UK eCommerce News
Regional stories with direct local relevance
UK shoppers prefer reliable retail tech over flashy AI
UK retailers could miss the mark on digital spending, with shoppers valuing reliable basics such as pricing and returns over flashier AI tools.
Northern Gym Equipment sales surge 350% on Decathlon
Monthly revenue from Decathlon has risen 4.5 times as the Manchester retailer expands into stores and builds a wider UK fitness footprint.
Cake Agency marks tenth year after Shopify recognition
The Birmingham eCommerce firm is eyeing overseas growth after two record years and a Shopify Premier Partner nod boosted its profile.
British children hold GBP £5.5bn in savings & cash
Most of it sits outside mainstream banks, with 6 million children aged eight to 15 holding cash, accounts, apps or piggy banks.
UK shoppers distrust AI recommendations, ThoughtSpot finds
Privacy worries are undermining retailers' AI push, with only one in 10 UK shoppers saying they trust product recommendations, a survey found.
Two-thirds of UK consumers want online venue tours
Richer online venue images are now shaping bookings, with 66 per cent of UK adults saying they check digital tours before spending money.
Analyst Insights
Research and market analysis connected to eCommerce
Shufti wins Gartner honour for global identity coverage
GBG launches Reach to verify AI agents' address data
Infios named a leader in IDC MarketScape assessments
Blue Yonder unveils AI tools & sustainability findings
Corsearch names Todd Morris as Chief Executive Officer
Expert Columns
Fighting fraud at scale: Why entitlement servers are becoming central to telecoms security
For sensitive health categories, eCommerce can remove more than just the checkout queue
Dupe culture is creating a new challenge for toy and gaming brands
Customer data integration: A data quality checklist
From routing to revenue: Why payment orchestration has become a boardroom issue
Southeast Asia's payment rails leave US merchants behind
The Hidden Cost of Identity Friction in Retail
How to prevent fake signups on your Shopify store
Why Southeast Asia is becoming a global fintech growth hub
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Interviews
Interviews and video coverage from the network
Recent eCommerce News
UK shoppers cap AI spending at GBP £150 per purchase
Most UK consumers will let AI shop around, but few trust it to pay without approval, with the average limit set at GBP £149.12.
Ecommpay launches QR code payments for small businesses
Small merchants can now take tips, donations and ad hoc sales digitally without card machines or coding, as cash use continues to decline.
Graham and Green launches Shopify website overhaul
The overhaul aims to make browsing easier for shoppers as the family-run interiors retailer seeks to boost online sales and store visits.
GBG launches Reach to verify AI agents' address data
As enterprises move AI agents into live operations, poor address data is becoming a compliance and fulfilment risk for automated workflows.
UK online retail sales fall as July spending eases
July's dip in internet-led spending left online retail accounting for a smaller share of Britain's total shopping, official figures showed.
Uswitch adds Back Market refurbished phones platform
Rising handset prices are pushing more shoppers towards used kit, as Uswitch adds Back Market and a common grading system to its platform.
Maebe overtakes Nike & Adidas in Instagram ranking
The brand's rapid rise signals founder-led labels can outpace global names on Instagram, despite far lower content volumes.
Eskimo adds stablecoin payments for eSIM travellers
Travellers buying mobile data abroad can now check out with stablecoins, as Eskimo widens payment choices for its eSIM plans.
Centeca launches ChatGPT plugin for UK car listings
The tool could steer shoppers straight to independent dealers, as AI searches reshape how UK buyers find and finance cars online.
Ecommpay warns failed subscriptions can cost SMEs 9%
Failed card charges are putting subscription revenue at risk, with Ecommpay saying SMEs can lose 9% as customers cancel over payment friction.
Reach Studios launches AI retail event in Sheffield
Free invitation-only access will let northern merchants hear from Google Cloud and Trustpilot on how AI is reshaping online sales in Sheffield.
TCL launches UK cashback deal with prize draw on TVs
Football fans buying new home entertainment kit could get cashback, with some also entering a draw to win the full purchase price back.
Dupe culture is creating a new challenge for toy and gaming brands
Viral lookalikes are spreading fast across toy and game marketplaces, with cheaper copies now posing safety and reputational risks for brands.
Britons lose GBP £126 a year to hidden fees, study says
Britons are being hit by surprise costs on essentials and travel, with consumers saying opaque billing is eroding trust and budgets alike.
UK firms face GBP £525m revenue risk from old content
Outdated web pages and poor product data could erode customer trust and leave large UK businesses exposed to GBP £525 million in lost revenue.
Currys rolls out NiCE software to unify customer service
The overhaul is lifting satisfaction and cutting complaints as Currys handles nearly 6 million support contacts a year across its retail network.
Merkle expands ASDA partnership for George digital growth
ASDA is betting on George's online sales growth as Merkle takes a broader role in a five-year plan to improve the brand's digital offer.
AI search shift leaves products invisible to shoppers
Retailers risk losing shoppers to AI answers as poor product data leaves items absent from recommendations and search clicks fall.
Photoroom launches Android Shopify listing app for sellers
Android users can now build Shopify listings on the go, as Photoroom expands its mobile workflow for merchants selling from phones.
UK shoppers embrace AI, but trust remains a hurdle
Trust gaps are slowing AI shopping adoption, with only 41% of UK users willing to let tools complete a full purchase journey.
Job Moves
Rithum appoints Kim Miller as Chief Marketing Officer
Komerz appoints Shahid Sadiq as Group Finance Chief
3PL appoints Ryan Walker as Head of Customer Experience
Billy Grace taps ex-Google sales head for UK launch
Webtrends Optimize appoints Samantha Bessant as Customer Success Director
Dig appoints Ideal World Co-founder Paul Wright to board
Paxon appoints Anthony Heath as Business Development Manager
CEEK appoints Caroline Mercurio as Chief Operating Officer
PushON appoints Emma Gunn & Emily Harris amid growth
