The Ultimate Guide to eCommerce
A curated UK edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
UK eCommerce News
Regional stories with direct local relevance
World Cup spending to hit GBP £4.5bn, warns survey
Retailers face stock shortages as 84% of fans say they will travel for unavailable items, with average losses pegged at GBP £116,836.
Venture Forge appoints Kenwright as Chief Commercial Officer
The 21-person Amazon agency is beefing up ahead of Prime Day as it seeks to win more client brands and widen its market reach.
Tottenham signs TCS in digital transformation deal
Fans will see changes across ticketing, content and security as the Premier League club hands its digital overhaul to Tata Consultancy Services.
20i backs distributed hosting as traffic demands rise
Rising traffic and more complex sites are pushing businesses to look beyond single-server hosting, 20i says, to reduce bottlenecks and outages.
Retailers lack AI strategy despite competitive pressure
The gap leaves many retailers exposed, as most feel pressure to adopt AI yet fewer than half have a clear plan for doing so.
Ellis Brigham cuts order enquiries by 14% with Ingrid
The retailer also lifted order volumes by 24% last peak trading period, while fewer customer service queries eased pressure on its teams.
Analyst Insights
Research and market analysis connected to eCommerce
Consumers trust marketplaces more than brands online
Eebz launches AI models with GBP £10 million boost
Carwow names Chief Technology Officer & adds Sheth
Constructor posts surge on AI retail search momentum
SEON unveils global partner initiative for AI fraud fight
Featured News
Expert Columns
Solving the retail generational buying gap one basket at a time
Marketers, don't miss the open goal this World Cup
Why the UK's agentic commerce future will be won by data, not models
Why you need to treat your fulfilment strategy like a marketing campaign
From data overload to profit: Making insights actionable
The 70% problem: Why checkout is still where eCommerce goes to die
KYA is the new KYC: The payment identity problem AI commerce cannot afford to ignore
The UK's subscription economy crackdown and what this means for tech businesses
Retailers urged to clean address data for faster deliveries
5 eCommerce trends set to define 2026
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Merchants see customers & criminals as fraud risks
Merchants are now losing more to refund abuse and chargebacks as AI-enabled fraud drives losses of USD $11.4 million on average.
Stewart Golf cuts customer response times to one minute
Weekend and overseas customers are getting answers far faster, as the golf trolley maker's AI assistant now handles most routine queries around the clock.
Ecommpay named finalist for eCommerce Awards payment
Failed checkouts and currency confusion remain a drag on online sales, making Ecommpay's shortlist a nod to tools that can lift conversion.
UK shoppers favour faster delivery in retail choices
Fast delivery is shaping where many UK shoppers buy, with 19% willing to switch retailers for significantly quicker fulfilment.
Diamond Logistics eCommerce volumes beat forecasts
The UK fulfilment group is seeing steady order flow despite weak consumer confidence, with volumes running 15% above its forecast.
Akeneo buys PricingHUB to add pricing to Product Cloud
Retailers and brands could cut delays and inconsistencies as Akeneo folds pricing into its Product Cloud, widening its reach beyond product data.
Solving the retail generational buying gap one basket at a time
Retailers risk missing out on Gen Z's rising spend unless they fix legacy systems and align stock, finance and service to changing habits.
UK shoppers favour faster delivery amid retail shift
Next-day and signed-for parcels are gaining ground as UK shoppers prioritise speed and certainty at checkout, Scurri said.
Stripe adds AI commerce tools for UK businesses abroad
UK merchants will soon be able to sell via AI chatbots as Stripe broadens cross-border payments, pricing and fraud tools for overseas trade.
Only 12% of UK eCommerce brands ready for AI checkout
Retailers risk losing sales to AI agents as most of the UK's biggest eCommerce brands lack the technical setup for autonomous checkout.
Akamai launches AI agent traffic security framework
Businesses will be able to distinguish trusted AI shoppers from malicious bots as automated requests surge across retail and publishing sites.
UK retail investors top up accounts ahead of SpaceX
UK retail traders are boosting account balances as a rare large retail allocation in the SpaceX float spurs early buying interest.
UK businesses face £83,000 risk from AI search shift
More than 80% of Google searches now end without a click, putting firms that depend on organic traffic at risk of losing revenue.
Half of consumers mistrust AI agents with card details
Trust at the point of payment is the key hurdle, with 50.1% of European consumers unwilling to share card details with AI agents.
UK shoppers expect faster product drops, survey finds
Social media is pushing retailers to restock faster, as 65% of UK shoppers now expect technology to keep viral items available.
Ecommpay adds Apple Pay & Google Pay express checkout
Guest shoppers could face fewer checkout steps as merchants using Ecommpay can now surface Apple Pay and Google Pay earlier in the process.
AliExpress launches UK summer sale amid spending fears
Worries over household budgets are driving UK shoppers towards discounts of up to 80% as summer spending comes under pressure.
Marketers, don't miss the open goal this World Cup
Last-minute shoppers are set to lift ad spend by USD $10.5 billion, but brands must reach hosts and fair-weather fans before kick-off.
AliExpress launches UK summer sale with up to 80% off
Shoppers feeling the squeeze are driving demand for discounted home, garden and tech items as 86% worry about living costs, AliExpress said.
Drivetime named podcast partner for MOVE 2026 event
Live interviews at MOVE 2026 will give executives a new forum to discuss mobility technology, with more than 250 speakers expected.
Job Moves
Billy Grace taps ex-Google sales head for UK launch
Webtrends Optimize appoints Samantha Bessant as Customer Success Director
Dig appoints Ideal World Co-founder Paul Wright to board
Paxon appoints Anthony Heath as Business Development Manager
CEEK appoints Caroline Mercurio as Chief Operating Officer
PushON appoints Emma Gunn & Emily Harris amid growth
CEEK posts 50 percent growth & hires Grace Flusfeder
THG Studios reshapes Senior Creative Team with key hires
Rachelle Alexis Lim named CEO of MultiSafepay to drive SME growth
