CMOtech UK - Technology news for CMOs & marketing decision-makers

EX / Employee Experience stories - Page 2

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Verint leads in Conversational AI according to Opus Research report
Thu, 14th Dec 2023
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big data
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bi
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contact centre
Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.
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Mercy Health to modernise HR management using Workday's HCM platform
Mon, 11th Dec 2023
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payroll systems
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ml
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hcm
Mercy Health opts for Workday's Human Capital Management platform in a bid to update and enhance its HR operations.
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Endava report reveals waste in APAC digital transformation efforts
Thu, 7th Dec 2023
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digital transformation
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ai
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ex
New Endava report indicates that APAC businesses believe 66% of their digital transformation efforts last year were wasted.
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Medallia appoints Nick Martin as new Senior Vice President International
Thu, 7th Dec 2023
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cloud services
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public cloud
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cx
Nick Martin steps in as Senior VP International for Medallia, tasked with expanding its client base and operations across EMEA and APAC.
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First Commonwealth enhances workforce communication with ScreenCloud partnership
Wed, 22nd Nov 2023
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edutech
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branding
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productivity
First Commonwealth Federal Credit Union enhances internal communication and employee engagement via a strategic partnership with ScreenCloud.
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NTT DATA & Microsoft enhance AI-powered tool Copilot for Microsoft 365
Mon, 20th Nov 2023
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cloud services
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microsoft
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cx
NTT DATA, in collaboration with Microsoft, enhances Copilot for Microsoft 365, leveraging profound learning techniques and advanced AI capabilities.
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Bluechip UC named authorised distributor for Zoom solutions
Thu, 16th Nov 2023
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uc
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video
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cx
Bluechip UC is set to become an authorised distributor for Zoom's suite of solutions in the Australian market.
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Ramco Systems named Leader & Star Performer in APAC payroll assessment
Tue, 7th Nov 2023
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rpa
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ml
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ai
Ramco Systems is named 'Leader' and 'Star Performer' second time in a row in Everest Group's APAC payroll assessment.
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ControlUp's new ITSM Connector integrates with ServiceNow for enhanced digital workflow
Tue, 7th Nov 2023
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digital transformation
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partner programmes
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itsm
ControlUp launches its ITSM Connector which integrates with ServiceNow, aiming to enhance digital workflows and resolve IT issues before users notice them.
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Freshworks customers enhance employee experience via increased Microsoft Teams usage
Mon, 30th Oct 2023
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uc
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voip
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contact centre
Freshworks reports a surge in Microsoft Teams usage by Freshservice customers, increasing productivity for over 250,000 users.
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NTT report: Hybrid working boosts bottom line for Aussie, Kiwi businesses
Tue, 24th Oct 2023
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wfh
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mobility
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cx
NTT Ltd's 2023 Global Employee Experience Trends Report shows 84% of ANZ businesses say hybrid working has boosted their bottom line.
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Medallia appoints Simonetta Turek as Chief Product Officer
Fri, 20th Oct 2023
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ml
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cx
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martech
Medallia appoints Simonetta Turek as its new Chief Product Officer, bringing her experience in global technology corporations to the role.
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Short courses on the rise as essential career tools
Sat, 14th Oct 2023
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careers
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workforce management
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jobs
A study has found that Australian workers consider short skill-upgrade courses crucial for job security and wage growth.
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Kore.ai launches Voice Gateway on Genesys AppFoundry for enhanced CX
Thu, 12th Oct 2023
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martech
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cx
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partner programmes
Kore.ai's Voice Gateway for Genesys Cloud CX is now available on the Genesys AppFoundry, enhancing customer and employee experiences in contact centres.
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Transforming office desks into stress-free sanctuaries
Wed, 11th Oct 2023
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wfh
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remote working
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productivity
Jenny Folley, CEO of @WORKSPACES, champions stress-free office transformations post-COVID for improved well-being.
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WorkBuzz to take its employee engagement platform to the US
Wed, 11th Oct 2023
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payroll systems
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hcm
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software
UK-based employee engagement platform, WorkBuzz, is set to launch in the US, aiming to empower organisations with hard-to-reach workers.
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Zoom enhances it's ecosystem with updated open platform and app marketplace
Thu, 5th Oct 2023
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partner programmes
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developers
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collaboration
Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.
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Digital employee experience key to attract young talent: Riverbed
Wed, 4th Oct 2023
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accounting systems
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digital banking
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productivity
Riverbed Global Digital Employee Experience Survey 2023 explores expectations of digital natives, hybrid work, and the evolving role of IT.
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Workday unveils new AI and ML capabilities for enhanced employee productivity
Thu, 28th Sep 2023
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payroll systems
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hcm
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ai
Workday introduces fresh AI and Machine Learning tools, aiming to streamline business functions and boost productivity.
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Why leading ICT employers use incentives for talent retention
Tue, 12th Sep 2023
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it professionals
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new zealand ict sector
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randstad
During these challenging times, employers must continue enhancing the employee experience and developing a strong employer brand.
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Aussie businesses resilient but risk labour shortages: SAP
Wed, 9th Aug 2023
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cybersecurity
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disruption
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labour
Australian businesses are more resilient to major disruptions than the rest of the world, but are at risk of labour and skill shortages.
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Offboarding strategies crucial during economic downturn
Fri, 7th Jul 2023
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ex
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analyst report
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strategy
Over a third of Australian companies have made lay-offs in the last year, according to a study by Capterra. Find out more here.
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Oracle launches generative AI-powered capabilities supported by OCI
Fri, 30th Jun 2023
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ai
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oracle cloud
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oracle
Oracle is integrating generative AI-powered capabilities into its Fusion Cloud Human Capital Management to improve HR processes and increase productivity.
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Aware appoints Marlan K. Hardie as Strategic Advisor
Thu, 29th Jun 2023
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martech
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cx
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ex
Aware appoints Marlan K. Hardie, Chief Digital Officer of WWT, as strategic advisor, enhancing their focus on innovation and customer outcomes.