Intelligent automation stories

Andrew Foot of Dynatrace has discussed their cloud migration progress and strategic successes, with a whopping $1.5 billion in annual recurring revenue.

BT Group and ServiceNow are joining forces to enhance service management with AI, aiming to boost efficiency and customer satisfaction.

BT Group has expanded its strategic partnership with ServiceNow to enhance customer and employee experiences across all units.

Generative AI's power is amplified by knowledge graphs, making tools like ChatGPT and Google's Gemini smarter, reducing errors, and combating biases, thus revolutionising industries.

Generative AI, once a niche term, is now pivotal to automation and business processes, creating substantial value but requiring rigorous data governance.

Despite significant investments, many digital transformation initiatives are falling short. Experts say connectivity maturity and platform strategies are key to real success.

Genetec is expanding globally with new R&D hubs in Vienna, Krakow, and Orléans, alongside new Experience Centres in Washington D.C., Sydney, and Dubai.

ABBYY appoints Clayton C. Peddy as Chief Information Security Officer to boost cybersecurity across global operations, reflecting their dedication to robust data security.

ABBYY unveils a revamped AI marketplace to meet the surging demand for accurate data, essential for effective large language models, revolutionising document processing.

Tecala, an Australian IT service provider, lands a spot in Great Place to Work's list of Best Workplaces in Technology for 2024.

Australian tech firm, Tecala Group, partners with Nintex, boosting its capabilities in automation, data, and AI post-acquisition of rapidMATION.

ServiceNow has named Damian Stirrett as the new Group Vice President and General Manager for their UK and Ireland operations, boosting their digital growth strategy across Europe.

KPMG Australia and Stone and Chalk seek innovative start-ups for the fourth run of the Future Technology Program to tackle economic challenges and improve business performance.

AI solutions provider Gradient AI appoints Alan Sherman as VP of Marketing, leveraging his extensive experience to boost brand visibility and streamline processes.

Tecala Group, Australia's renowned technology service provider, appoints industry veteran Adrian Ng as Head of Professional Services, reinforcing its commitment to customer-focused service excellence.

ServiceNow unveils its latest platform release, Washington D.C., packed with innovative features and enhancements to revolutionise enterprise workflows.

Rockwell Automation collaborates with NVIDIA to harness artificial intelligence, cloud computing and robotics for advancing the future of industrial operations, aiming to simplify digitalisation for automation clients.

Ashling Partners, a major intelligent automation service provider, is enlarging its footprint in the Asia Pacific region with a new Australian centre of excellence and a Melbourne office.

Medallia, a global leader in customer and employee experience, appoints industry veteran, Ben Brewer, as its new Chief Revenue Officer, leveraging his extensive experience in tech firms.

Digital transformation firm UST fortifies its presence in the Australian and New Zealand markets by acquiring process transformation company Leonardo.