.webp)
.webp)
Managed Services stories
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Keepit & Hammer expand UK, Ireland SaaS backup reach
Last week
#
saas
#
data protection
#
dr
Keepit teams with Hammer Distribution to expand SaaS backup coverage across UK and Ireland, targeting sovereignty and cyber resilience demand.
SonicWall revamps partner programme & appoints CRO
Last week
#
firewalls
#
network security
#
partner programmes
SonicWall overhauls its SecureFirst Partner Program and appoints Patrick O'Donnell as CRO to drive partner-led sales and managed services.
ConnectWise unit maps IT pay trends, automation push
Last week
#
digital transformation
#
it automation
#
partner programmes
Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.
Gumtree launches verified badges to boost marketplace trust
Last week
#
mfa
#
partner programmes
#
email security
Gumtree introduces verified badges and stricter checks for business sellers in the UK, aiming to boost user trust and deter fraud.
Contrivian to resell Amazon Leo for US gov networks
Last week
#
uc
#
dr
#
network infrastructure
Contrivian to resell Amazon Leo LEO satellite services for resilient US government networks, blending space links with fibre and 5G.
Worldstream & Cubbit unveil Dutch sovereign S3 cloud
Last week
#
storage
#
data protection
#
dr
Worldstream and Cubbit launch Netherlands-only S3 cloud storage, promising data sovereignty, predictable pricing and European compliance.
Rackspace & Uniphore target USD $100m regulated AI push
Last week
#
uc
#
private cloud
#
hybrid cloud
Rackspace and Uniphore ally on sovereign agentic AI for regulated sectors, aiming for USD $100m in outcomes-based enterprise roll-outs.
Thrive unveils governed AI workspace & adoption model
Last week
#
uc
#
data protection
#
digital transformation
Thrive launches a governed AI workspace and phased adoption model to tame shadow AI, uniting access to 50-plus major language models.
Stellar Omada lands HMRC testing deal worth GBP £10m
Last week
#
devops
#
digital transformation
#
fintech
Edinburgh's Stellar Omada secures five-year HMRC digital testing contract worth more than GBP £10m, bolstering its UK public sector footprint.
Cohesity boosts AI-ready data security & sovereignty
Last week
#
data protection
#
dr
#
hybrid cloud
Cohesity expands sovereign cloud, AI resilience and threat detection tools, targeting midsize firms with streamlined data security packages.
Cyber attacks stay near record high as GenAI risks grow
Last week
#
edutech
#
firewalls
#
data protection
Global cyber attacks hover near record highs as unchecked workplace GenAI use exposes sensitive data in one in 31 corporate prompts.
IVECO launches AI theft recovery for connected fleets
Last week
#
cartech
#
partner programmes
#
supply chain
IVECO adds AI theft recovery to its connected services, offering 24/7 managed stolen vehicle assistance to boost commercial fleet security.
Expereo appoints Kevin Brown as Chief Operating Officer
Last week
#
network infrastructure
#
digital transformation
#
sd-wan
Expereo names Kevin Brown COO to drive global operational integration and digital transformation across its managed network services.
Smart CT clinches global IT support deals to scale up
Last week
#
network infrastructure
#
manufacturing
#
cx
Smart CT lands three global IT support deals covering 65,000-plus devices as it accelerates expansion across Europe, Asia and Australia.
Radware's Alteon Protect brings cloud-scale ADC security
Last week
#
firewalls
#
ddos
#
network infrastructure
Radware has unveiled Alteon Protect, a cloud-augmented add-on that brings real-time, low-latency ADC security to hybrid app and API estates.
Goldman Sachs Alternatives backs Schellman expansion
Last week
#
data protection
#
cloud security
#
partner programmes
Goldman Sachs Alternatives to take stake in Schellman, backing global expansion in AI governance, cybersecurity compliance and digital trust.
Upgrade advantage: More value, less effort for partners, MSPs & MSSPs
Last week
#
firewalls
#
network infrastructure
#
endpoint protection
SonicWall's latest firewalls promise MSPs and MSSPs unified management, AI-driven insights and richer margins with less manual effort.
Three stages of CFO e-invoicing denial
This month
#
digital transformation
#
partner programmes
#
risk & compliance
As Europe's strict e-invoicing rules bite, UK CFOs risk costly denial unless they treat compliance as core digital infrastructure.
Alkira Connect partner programme targets AI-led growth
This month
#
firewalls
#
network infrastructure
#
hybrid cloud
Alkira launches Connect partner programme to drive AI-native network services growth, prioritising recurring services over one-off resale.
HPE complete care service: Refocused for your AI advantage
This month
#
hybrid cloud
#
data analytics
#
digital transformation
HPE revamps Complete Care Service into a unified, AI-powered support model to simplify hybrid IT, bridge silos and scale enterprise AI.