Salesforce stories

AI set to drive USD $1.6T in retail sales this holiday
Last week
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salesforce
AI-driven tools are forecast to boost holiday retail sales to USD $1.6 trillion, reshaping shopping with personalised recommendations and blended online-in-store experiences.

Zoom AI Companion expands integrations & features for productivity
Last week
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Zoom's AI Companion now integrates with 16 apps including ServiceNow and Jira, enhancing productivity by automating tasks within its platform and beyond.

Zoom debuts AI features for business workflows across apps
Last week
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salesforce
Zoom launches AI Companion add-on linking 16 apps like ServiceNow and Jira to streamline tasks and boost productivity across business platforms.

GoCardless names Ian Boyd to lead Australia & New Zealand growth
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salesforce
GoCardless appoints Ian Boyd as GM for Australia and New Zealand to drive growth amid rising adoption of PayTo and changes to payment infrastructure.

Alibaba Cloud to invest USD $60m in global AI partnerships
This month
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salesforce
Alibaba Cloud will invest over USD $60 million to enhance AI innovation and strengthen its global partner network with new technology collaborations.

Varonis, Microsoft deepen partnership to secure enterprise AI
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Varonis and Microsoft have deepened their partnership to enhance data security and governance for enterprises adopting AI technologies like Microsoft Copilot.
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Arvind Krishnan joins Alteryx as Chief Technology Officer
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salesforce
Arvind Krishnan has joined Alteryx as Chief Technology Officer to lead the firm's AI analytics platform and global engineering team.

Veeam named Leader in Gartner 2025 backup & data report
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salesforce
Veeam has been named a Leader in Gartner's 2025 Magic Quadrant for Backup & Data Protection Platforms for the ninth year running.

Agentic AI drives productivity & innovation across Australia
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Agentic AI is boosting productivity and innovation across Australia, helping firms tackle skills shortages and accelerate development in multiple sectors.

Salesforce unveils Agentforce 3 to accelerate enterprise AI adoption
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Salesforce launches Agentforce 3 to help enterprises scale AI adoption with enhanced control, interoperability, and real-time hybrid workforce insights.

AvePoint launches new command centres to boost cloud resilience
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salesforce
AvePoint updates its Confidence Platform with new command centres to enhance cloud resilience, cost optimisation, and AI governance for enterprises globally.

NTT DATA launches EPAS service to boost Salesforce Agentforce AI
Last month
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salesforce
NTT DATA launches a new EPAS service to enhance adoption of Salesforce’s Agentforce, enabling enterprises to deploy autonomous AI agents alongside human teams.

Datadog appoints Adrian Towsey to drive APJ commercial growth
Last month
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salesforce
Datadog names Adrian Towsey as VP of Commercial Sales for APJ to boost growth amid rising cloud and AI tech demand in the region.

Salesforce launches Agentforce 3 to boost enterprise AI
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salesforce
Salesforce unveils Agentforce 3, enhancing control and visibility for enterprises to efficiently scale AI agents across operations amid rising global adoption.

Michelle Huff named Chief Marketing Officer at Alteryx
Last month
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salesforce
Alteryx has appointed Michelle Huff as Chief Marketing Officer to lead global marketing and boost its AI-driven data analytics platform's reach worldwide.

VivaTech 2025 sees record turnout & surging AI innovation
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salesforce
VivaTech 2025 attracted 180,000 global visitors, highlighting a 40% surge in AI exhibitors and fostering 640,000 business connections across 171 nationalities.

Salesforce industry cloud flaws put sensitive data at global risk
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salesforce
Security flaws in Salesforce industry clouds risk exposing sensitive data worldwide, with over 20 issues found affecting thousands of organisations' information.

Skillsoft & Salesforce launch AI learning for support teams
Last month
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Skillsoft partners with Salesforce to launch AI-powered training within its platform, aiming to close skill gaps in customer support teams and enhance service quality.

Salesforce unveils Marketing Cloud Next for AI-driven campaigns
Last month
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salesforce
Salesforce launches Marketing Cloud Next with autonomous AI agents to revolutionise marketing through personalised, two-way customer conversations across channels.

Datadog launches domain-specific AI agents & LLM tools
Last month
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salesforce
Datadog unveils three specialised AI agents within Bits AI plus new tools to monitor and optimise large language model deployments in real time.