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Salesforce Stories - Page 14

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Why smart IT teams should solve device management before chasing AI
Marketing Technologies

Why smart IT teams should solve device management before chasing AI

Small firms expanding remotely face device management chaos, risking compliance crises and productivity loss before AI adoption can begin properly.

By Francis Osifo • 5 min read • Sat, 22nd Nov 2025
CData marks fourth year in Fast 500 for real-time data growth
Data Analytics

CData marks fourth year in Fast 500 for real-time data growth

CData Software celebrates four years on Deloitte's Fast 500, driven by real-time data connectivity solutions amid growing AI and analytics demand.

By Melvin Hipolito • 3 min read • Sat, 22nd Nov 2025
Alteryx appoints Rajkumar Irudayaraj to drive global AI alliances
Data Analytics

Alteryx appoints Rajkumar Irudayaraj to drive global AI alliances

Alteryx appoints Rajkumar Irudayaraj as SVP to lead global AI and technology partnerships, enhancing its cloud and analytics ecosystem worldwide.

By Melvin Hipolito • 3 min read • Sat, 22nd Nov 2025
Consilium unveils UniCampaign 15 with AI for smarter outreach
Customer Relationship Management

Consilium unveils UniCampaign 15 with AI for smarter outreach

Consilium Software launches UniCampaign Version 15, featuring AI-powered automation and enhanced compliance for smarter, multi-channel enterprise outreach.

By Sean Mitchell • 3 min read • Fri, 21st Nov 2025
Salesforce debuts Agentforce Commerce for AI-driven retail sales
Digital Transformation

Salesforce debuts Agentforce Commerce for AI-driven retail sales

Salesforce launches Agentforce Commerce, a platform enabling retailers to sell via AI-driven channels like ChatGPT, boosting engagement and orders globally.

By Sean Mitchell • 4 min read • Fri, 21st Nov 2025
CData, Microsoft unlock broad MCP data connectivity
Data Analytics

CData, Microsoft unlock broad MCP data connectivity

CData's Connect AI now enables Microsoft Copilot Studio agents to access and act on live data from 350+ enterprise systems, boosting AI-driven business insights.

By Jake MacAndrew • 3 min read • Fri, 21st Nov 2025
OpenText adds AI Data Platform to unify secure enterprise data
Hybrid Cloud

OpenText adds AI Data Platform to unify secure enterprise data

OpenText has launched the AI Data Platform to securely unify and manage enterprise data, enhancing AI accuracy and integration across industries.

By Jake MacAndrew • 3 min read • Thu, 20th Nov 2025
Salesforce says AI to run 50% of customer service cases by 2027
Digital Transformation

Salesforce says AI to run 50% of customer service cases by 2027

Companies forecast major cost reductions and higher satisfaction scores as AI automates routine cases and redefines service workflows.

By Jake MacAndrew • 3 min read • Tue, 18th Nov 2025
MYOB appoints Paul Voges to lead enterprise division for growth
Digital Transformation

MYOB appoints Paul Voges to lead enterprise division for growth

MYOB has appointed Paul Voges to lead its Enterprise Division, aiming to grow its cloud ERP platform among mid-sized businesses in Australia and New Zealand.

By Melvin Hipolito • 2 min read • Thu, 13th Nov 2025
AvePoint expands Azure protection with IAMCP partnership & new features
Data Protection

AvePoint expands Azure protection with IAMCP partnership & new features

AvePoint enhances Azure data protection, partners globally with IAMCP, and boosts cloud marketplace integration to support rising demand in AI security services.

By Catherine Knowles • 3 min read • Thu, 30th Oct 2025
Informatica unveils agentic AI updates to boost data trust & security
Unified Communications

Informatica unveils agentic AI updates to boost data trust & security

Informatica updates its Intelligent Data Management Cloud with new agentic AI features, enhancing data trust, security and automation for enterprises.

By Jed Nykolle Harme • 4 min read • Thu, 30th Oct 2025
Anne Tosky appointed Global Chief People Officer at ELMO
Marketing Technologies

Anne Tosky appointed Global Chief People Officer at ELMO

ELMO Software appoints Anne Tosky as Global Chief People Officer to lead people strategy amid expansion in Australia, New Zealand and the UK.

By Melvin Hipolito • 3 min read • Wed, 29th Oct 2025

Stories from Other Regions

Salesforce stories

Singapore leaders face data hurdles in race to scale AI power
Data Analytics

Singapore leaders face data hurdles in race to scale AI power

Singaporean leaders face challenges in data infrastructure as pressure mounts to scale AI, with many struggling to ensure reliable, integrated data for success.

By Catherine Knowles • 4 min read • Fri, 21st Nov 2025
Salesforce expands in Manila, aims to train 12,000 workers in AI
Customer Relationship Management

Salesforce expands in Manila, aims to train 12,000 workers in AI

Salesforce has opened a new office in Manila and plans to train 12,000 Filipino workers in AI and CRM skills over the next five years.

By Kaleah Salmon • 3 min read • Thu, 20th Nov 2025
AI to handle 60 per cent of Australian customer queries by 2027
Data Protection

AI to handle 60 per cent of Australian customer queries by 2027

AI is set to handle 60% of Australian customer queries by 2027, up from 31%, transforming service operations and boosting business efficiency.

By Melania Watson • 3 min read • Thu, 20th Nov 2025
Australian Motoring Services slashes response times with Boomi
Customer Relationship Management

Australian Motoring Services slashes response times with Boomi

Australian Motoring Services halved call and dispatch times by integrating 11 systems via Boomi, boosting efficiency and customer satisfaction nationwide.

By Sean Mitchell • 3 min read • Fri, 14th Nov 2025
Smart Communications launches AWS-powered data centre in Singapore
Software-as-a-Service

Smart Communications launches AWS-powered data centre in Singapore

Smart Communications has launched an AWS-powered data centre in Singapore to enhance secure, compliant digital engagement for ASEAN enterprises.

By Sean Mitchell • 3 min read • Mon, 3rd Nov 2025