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Salesforce Stories - Page 25

UK Stories

Salesforce stories

Microcare Systems boosts cash flow with Zumzum Financials
Endpoint Protection

Microcare Systems boosts cash flow with Zumzum Financials

Microcare Systems has slashed costs and streamlined operations by adopting Zumzum Financials via Salesforce, boosting invoicing efficiency and cash flow significantly.

By Catherine Knowles • 4 min read • Thu, 27th Jun 2024

Global Stories

Salesforce stories

Oracle NetSuite glitch leaks data from thousands of websites
Marketing Technologies

Oracle NetSuite glitch leaks data from thousands of websites

Thousands of websites using Oracle NetSuite's SuiteCommerce may be leaking private customer information due to misconfigured access controls.

By Shannon Williams • 3 min read • Tue, 20th Aug 2024
Hyperscaler cloud marketplaces to reach USD $85 billion by 2028
Virtualisation

Hyperscaler cloud marketplaces to reach USD $85 billion by 2028

Sales of enterprise software via AWS, Microsoft, and Google Cloud marketplaces are set to soar to USD $85 billion by 2028, driven by cloud credits and simplified procurement.

By Sean Mitchell • 3 min read • Fri, 16th Aug 2024
Exclusive: Rimini Street's CTO on AI, future of ERP systems
Marketing Technologies

Exclusive: Rimini Street's CTO on AI, future of ERP systems

Rimini Street's CTO Eric Helmer has discussed how AI is reshaping ERP systems, addressing high vendor fees, and enhancing customer support.

By Melania Watson • 6 min read • Fri, 2nd Aug 2024
Dialpad launches Ai Sales platform to boost sales efficiency
Marketing Technologies

Dialpad launches Ai Sales platform to boost sales efficiency

Dialpad has launched Ai Sales, an AI-driven platform aimed at streamlining sales operations by replacing over 10 separate applications and reducing operational costs by 18%.

By Kaleah Salmon • 3 min read • Tue, 30th Jul 2024
Salesforce & Workday join forces to create AI-driven assistant
Marketing Technologies

Salesforce & Workday join forces to create AI-driven assistant

Salesforce and Workday team up to offer an AI-powered employee service agent, leveraging unified HR and CRM data to enhance productivity and simplify routine tasks.

By Sean Mitchell • 4 min read • Thu, 25th Jul 2024
Salesforce unveils fully autonomous AI customer service agent
Customer Relationship Management

Salesforce unveils fully autonomous AI customer service agent

Salesforce launches Einstein Service Agent, its first fully autonomous AI customer service agent, promising faster, precise resolutions and seamless human handovers.

By Catherine Knowles • 4 min read • Wed, 24th Jul 2024
Campaign management software market to reach $10.2B by 2034
Customer Relationship Management

Campaign management software market to reach $10.2B by 2034

The global campaign management software market is set to soar to USD$4.8 billion by 2024 and may reach USD$10.2 billion by 2034, driven by AI and cloud innovations.

By Shannon Williams • 4 min read • Tue, 23rd Jul 2024
Global cloud governance market to reach USD $3.87bn by 2034
Hybrid Cloud

Global cloud governance market to reach USD $3.87bn by 2034

The global cloud governance platform market is set to hit USD $3.87 billion by 2034, driven by AI integration, hybrid cloud adoption, and compliance needs.

By Sean Mitchell • 4 min read • Fri, 5th Jul 2024
Salesforce unveils first LLM benchmark for CRM industry
Customer Relationship Management

Salesforce unveils first LLM benchmark for CRM industry

Salesforce unveils the world's first large language model benchmark for CRM, enabling businesses to evaluate LLMs on accuracy, cost, speed, trust, and safety.

By Kaleah Salmon • 4 min read • Wed, 3rd Jul 2024
Claroty appoints Jason Pearce as Field CTO for APJ
Digital Transformation

Claroty appoints Jason Pearce as Field CTO for APJ

Claroty appoints Jason Pearce as Field CTO for Asia Pacific and Japan, marking significant regional growth and a commitment to securing critical infrastructure.

By Melania Watson • 3 min read • Tue, 2nd Jul 2024
SaaS security breaches escalate, fuelling urgent defences push
Storage

SaaS security breaches escalate, fuelling urgent defences push

Cloud SaaS applications face increasing cyber-attacks, with breaches quadrupling in a year due to identity factors, highlighting urgent security needs.

By Catherine Knowles • 3 min read • Tue, 2nd Jul 2024
Chargebee appoints new leaders as market reaches USD $1.5 trillion
Marketing Technologies

Chargebee appoints new leaders as market reaches USD $1.5 trillion

Chargebee has named Brian Clark as President of Go-to-Market and Andrew Sherwood as SVP of Global Sales, aiming to capitalise on the booming USD $1.5 trillion subscription economy.

By Imee Dequito • 3 min read • Wed, 26th Jun 2024

Stories from Other Regions

Salesforce stories

Salesforce appoints Iman Muhammad as leader, opens Jakarta office
Customer Relationship Management

Salesforce appoints Iman Muhammad as leader, opens Jakarta office

Salesforce names Iman Muhammad as Indonesia's country lead and unveils a new office in Jakarta, bolstering its presence in the growing ASEAN market.

By Imee Dequito • 3 min read • Tue, 23rd Jul 2024
Lion Parcel partners with Salesforce to boost AI-driven service
Digital Transformation

Lion Parcel partners with Salesforce to boost AI-driven service

Lion Parcel partners with Salesforce to enhance customer service using generative AI, reducing case resolution times by 73%.

By Melania Watson • 3 min read • Tue, 16th Jul 2024
Healthengine appoints David Watson as new Chief Commercial Officer
Marketing Technologies

Healthengine appoints David Watson as new Chief Commercial Officer

Australia's top healthcare marketplace, Healthengine, names David Watson as new CCO, set to enhance commercial strategies and foster growth from July.

By Imee Dequito • 2 min read • Tue, 9th Jul 2024
Techcombank unveils AI-driven innovations to enhance customer experience
Digital Transformation

Techcombank unveils AI-driven innovations to enhance customer experience

Techcombank has unveiled AI-driven innovations aiming to elevate customer experience and position itself as a leader in Vietnam's banking sector.

By Kaleah Salmon • 4 min read • Wed, 3rd Jul 2024