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Phoenix47 launches Fusion47 AI agent for IT support
Data Protection

Phoenix47 launches Fusion47 AI agent for IT support

IT teams could cut repair times as Phoenix47's new agent mines past incidents and internal documents to guide engineers live.

By Sofiah Nichole Salivio • 3 min read • Yesterday
Acceldata & ServiceNow tie data quality to AI workflows
Hybrid Cloud

Acceldata & ServiceNow tie data quality to AI workflows

Businesses using AI agents may gain faster issue resolution as Acceldata’s quality scores feed into ServiceNow workflows and incident handling.

By Joseph Gabriel Lagonsin • 5 min read • Last week
KPMG expands ServiceNow alliance in USD $40 million AI push
Software-as-a-Service

KPMG expands ServiceNow alliance in USD $40 million AI push

Clients could see faster AI rollouts across back-office workflows as KPMG deepens a three-year USD $40 million alliance with ServiceNow.

By Sean Mitchell • 4 min read • Last week
ServiceNow unveils Otto & expands AI Control Tower
Digital Transformation

ServiceNow unveils Otto & expands AI Control Tower

The move aims to help enterprises govern AI tools across clouds and systems as they wrestle with rising risk, complexity and automation.

By Sofiah Nichole Salivio • 5 min read • Last week
Tanium & ServiceNow launch autonomous IT product
Digital Transformation

Tanium & ServiceNow launch autonomous IT product

Live endpoint data will now feed ServiceNow workflows, aiming to cut incident response times and automate patching across large fleets.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Tanium, ServiceNow launch autonomous IT operations tool
Software-as-a-Service

Tanium, ServiceNow launch autonomous IT operations tool

The tie-up aims to cut investigation times and patching errors by feeding live endpoint data into ServiceNow workflows and AI agents.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Origin partners ServiceNow to embed benefits answers
Software-as-a-Service

Origin partners ServiceNow to embed benefits answers

Employees will be able to get benefits answers in ServiceNow without raising HR tickets, as the integration targets routine enquiries that bog down teams.

By Sean Mitchell • 4 min read • Last week
Cloudera launches zero-copy connector for ServiceNow
Data Protection

Cloudera launches zero-copy connector for ServiceNow

Enterprises in regulated sectors can now query sensitive data in place, as Cloudera says the new ServiceNow link cuts duplication and compliance risk.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Vanyar primed for success with Uriah Jacobs at the helm
Data Analytics

Vanyar primed for success with Uriah Jacobs at the helm

A shortage of skilled partners is slowing wider adoption of Palantir Foundry and AIP, creating an opening for Vanyar in the commercial market.

By David Shilovsky • 5 min read • Last week
Command Zero launches APIs & MCP server for SOC teams
Cloud Security

Command Zero launches APIs & MCP server for SOC teams

Security teams can now automate hunts and investigations from existing workflows as Command Zero opens its platform to AI agents and external systems.

By Sean Mitchell • 4 min read • Last month
Eptura adds AI tools & real-time workplace analytics
Data Analytics

Eptura adds AI tools & real-time workplace analytics

Facility teams could gain a clearer view of office use and maintenance as Eptura rolls out AI assistants, live analytics and shared data tools.

By Shannon Williams • 4 min read • Last month
Google Cloud CEO sets out enterprise AI agent plan
Digital Transformation

Google Cloud CEO sets out enterprise AI agent plan

Enterprises will get one place to build, govern and run AI agents, as Google Cloud expands Gemini Enterprise across models, data and security.

By Sean Mitchell • 5 min read • Last month
ServiceNow & Google Cloud widen AI agent partnership
Data Analytics

ServiceNow & Google Cloud widen AI agent partnership

The expanded tie-up aims to automate telecoms, retail and IT workflows while giving enterprises tighter oversight of AI agents across both platforms.

By Sean Mitchell • 4 min read • Last month
Exclusive: Google Cloud accelerates shift to agentic data
Digital Transformation

Exclusive: Google Cloud accelerates shift to agentic data

Enterprises may soon design data systems for AI agents rather than staff, as Google Cloud adds real-time context, automation and cross-cloud access.

By Sean Mitchell • 5 min read • Last month

Stories from Other Regions

ServiceNow stories

Abnormal AI names three executives amid attack surge
Software-as-a-Service

Abnormal AI names three executives amid attack surge

Rising AI-driven phishing is forcing cyber security vendors to bolster defences, as Abnormal AI adds senior leaders in product, customer success and legal.

By Sofiah Nichole Salivio • 4 min read • Last month
eir business inks ServiceNow deal for managed services
Data Protection

eir business inks ServiceNow deal for managed services

Customers across Ireland will get a single portal for service requests and incident updates as eir business shifts onto ServiceNow's AI platform later this year.

By Karen Joy Bacudo • 4 min read • Last month
SafeBreach launches AI-driven CTEM platform with Helm
Security Information and Event Management

SafeBreach launches AI-driven CTEM platform with Helm

Security teams may gain a single route from exposure discovery to remediation as SafeBreach ties validation into its new CTEM platform.

By Catherine Knowles • 4 min read • Last month