$74 billion loss risk for firms from poor customer service
Australian businesses face an annual financial risk of AU$74bn due to poor customer service, reveals Qualtrics' study.
Privacy Commissioner scrutinises Foodstuffs' facial recognition trial
Privacy Commissioner scrutinises Foodstuffs North Island's facial recognition trial over potential privacy issues and concerns about accuracy and bias among New Zealand's diverse populations.
Monavate teams up with Kasssh to boost cash payments in UK e-commerce
Monavate collaborates with startup Kasssh to allow UK online retailers to accept cash payments from customers.
Meta & Zitcha offer unprecedented retail ad reach through new venture
Meta and Zitcha are partnering to offer retailers access to a vast audience on Instagram and Facebook, revolutionising ad outreach on these platforms.
UK's festive online spending to surge in 2023, Adobe reports
UK's online spending is set to balloon in the 2023 holiday season with shoppers projected to expend £24.1bn, says Adobe.
Retailers called on to win over shoppers as cost of living rises
After significant growth in peak pandemic years, Australian consumer online retail spending has stabilised, according to the Australian Ecommerce Report 2023.
Prominent Australian retailer leverages Cradlepoint as part of modernisation
Cradlepoin has announced that the large Australian retailer, Coles Group is leveraging Cradlepoint’s NetCloud with 5G wireless edge solutions.
Eagle Eye and Morrisons Supermarket sign five-year contract
Eagle Eye confirms a five-year contract with Morrisons Supermarket to secure its position in digital engagement for tier-1 retail.
Customer loyalty proves critical for grocery retailers
New Eagle Eye research reveals how grocery retailers can win with customer loyalty standards and practices in light of the current economic climate.
Introducing Rittal’s RiMatrix Micro Data Centre Solutions
The new Rittal Micro Data Centres are available worldwide and quickly to meet immediate data housing requirements.
Untie Nots wins deal with largest supermarket chain in Singapore
Eagle Eye's Untie Nots has secured a multi-year contract with NTUC FairPrice, Singapore's largest retailer, to deliver loyalty challenges.
Foodstuffs enhances productivity with Zebra Technologies
Foodstuffs South Island has successfully implemented Zebra devices - TC51 and TC52 computers, ET51 Android tablets, and RS5100 Bluetooth wearable scanners.
Strong decade of growth projected for Barcode Scanner Market
The market is estimated to thrive between 2021 and 2031 on the back of healthy demand from retail, eCommerce, logistics and manufacturing facilities.
FMI predicts 15% growth in nanotechnology for food packaging
The nanotechnology for the food packaging industry is expected to increase by 15% from 2023 to 2033, due to advances in material science and technology.
SM Retail partners Fluent Commerce in the Philippines
Fluent Order Management has gone live nationwide for SM Retail with the option to be used by over 50 brands, with Shop SM being the first cab off the rank.
GapMaps partners with VLC to launch new traffic data feature
Cloud-based mapping software provider GapMaps has partnered with Veitch Lister Consulting (VLC) to launch Zenith Traffic Estimates on GapMaps Live.
Foodstuffs trialling an expansion of facial recognition tech to further stores
Foodstuffs admits using facial recognition in some NZ stores, facing criticism while expanding technology trial.
Coles digitalises supply chain partnering with Loscam
Loscam’s track and trace solution powered by Thinxtra’s 0G Network optimises the resilience of Coles’ poultry supply chain while reducing equipment losses.
SoftBank introduces an AI-powered floor cleaning robot
SoftBank Robotics says the robot requires low maintenance and is easily monitored by operators through an interactive fleet management system.
Forget SEO; think trust and influence says digital marketing guru
We chat with Australian digital marketing pioneer Ian Hopkinson about what lead him to create his own auditing tool.
Fintech software allows employees to access wages before payday
Paytime is a tech platform that plugs into payroll software allowing employees to access a portion of their earned pay before payday.
New software suite from IBM uses AI to help companies solve climate related risks
IBM has launched a new market category, environmental intelligence, bringing together climate science and business operations.
IBM launches AI-powered software suite to fight climate change
IBM launches environmental intelligence software leveraging AI to help businesses respond to weather and climate risks.
Kaseya ransomware attack hits New Zealand kindergartens
Schools are offline and more than 100 North Island kindergartens have reverted to pen and paper due to a major international ransomware hit.