User experience (UX) stories

Amplitude adds an AI assistant inside apps to guide users through tasks, cut support tickets and tie help requests to product behaviour.

Gigamon rolls out AI traffic intelligence and agentic observability software as IDC sees the network monitoring market reaching USD $4.39 billion by 2029.

Parloa study finds many global firms bury support details, while most chatbots fail to solve issues and phone menus remain frustrating.

Code and Theory and Adobe launch AI tool for financial services, using synthetic personas to guide creative decisions before campaigns reach approval.

Check Point claims fourth straight win in Miercom hybrid mesh security test, scoring 99.8% and beating rivals on phishing and malware blocking.

EU wallet rules could turn digital identity into the next payments backbone, forcing banks to rethink onboarding, fraud and customer trust.

Check Point clinches Miercom's 2026 hybrid mesh security test, scoring 99.8% and blocking every malicious phishing URL.

Dropbox brings file access, workplace search and diary management into ChatGPT as it looks to cut app switching for office workers.

Extreme says adoption of Platform ONE is growing as customers across aviation, healthcare and education report sharper efficiency gains and lower running costs.

Hyland embeds AI into finance, SAP and student workflows as it upgrades Content Innovation Cloud for regulated enterprise processes.

Passpack deepens its European push with Amsterdam-based EU storage for customer credentials and a six-language rollout due by May 2026.

Adobe's Sneaks programme puts early-stage ideas on stage, with Principal Evangelist Eric Matisoff saying the live format can help concepts evolve into products.

Fintech's middle tier is under strain as tighter funding, heavier regulation and AI-driven competition favour big platforms and fresh startups.

Revolut has launched an in-app AI assistant as banks and fintechs race to replace menu-driven apps with chat-based tools for everyday money tasks.

Canva expands AI push with conversational design, task automation and workplace connectors in bid to become an agentic platform.

Testlio rolls out human-led AI chatbot testing as brands face pressure to prove safety, accuracy and trust before customer use.

Mastercard and Lobster.cash to let OpenClaw users authorise AI agents to spend on existing cards, backed by Verifiable Intent.

ICO launches its biggest child privacy drive, with Nexer Digital building an accessible hub to help parents guide primary school children online.

payabl. adds Visa Click to Pay across Europe, aiming to cut checkout friction, lift authorisations and reduce fraud for merchants.

Opera brings ChatGPT and Claude into its desktop browsers with a free connector that can read live tabs, pages and screenshots.