User experience (UX) stories

Samsung has reclaimed top spot in Canstar Blue’s 2026 smartphone satisfaction rankings, as cost-conscious Australians prioritise value.

Geekflare shifts from pure tech publisher to SaaS, launching Geekflare AI and Geekflare API after surpassing 100 million global readers.

Creative agency 30Acres will rebuild Zulu & Zephyr’s global eCommerce platform on Shopify 2.0, with a new site launching in Q2 2026.

Prophet bolsters its AI decision intelligence platform with senior engineering hires to drive product innovation and meet rising demand.

Realestate.com.au debuts a ChatGPT app, letting Australian buyers search and refine property listings through conversational queries.

Financial firms reap strong AIOps returns but poor data quality and fragmented tools are stalling the leap from pilots to scaled AI.

Bending Spoons unveils a EUR €1.5m fellowship, offering major scholarships and mentoring to top computer science students across Europe.

Mastercard taps Peter Schmeichel to front a UK push for tokenised Click to Pay checkouts, aiming to end manual card entry by 2030.

Banks are shifting from product sellers to trusted digital infrastructure, fusing AI, mobile, embedded finance, identity and digital currencies.

Visa survey finds most Asia Pacific shoppers use AI to browse, but many still distrust it with payment details at online checkout.

Sydney Mardi Gras has overhauled its festival app with Safety Circles, a Fan Wall and Strobe tools to boost safety and connection.

Australian firms are pouring money into AI safety tools, but a new survey shows many frontline workers see little improvement on the ground.

Australia’s IT and telecoms sector tops national rankings for digital workplace safety, with high trust, low under-reporting and strong AI interest.

Exactly.com and GP Solutions team up to embed streamlined payments into travel platforms, targeting simpler, cheaper options for smaller firms.

Global CDN spending is forecast to soar from USD $27.25bn in 2025 to USD $42.89bn by 2030, driven by edge demand and performance pressure.

AI shopping assistants win over UK and US consumers, but most abandon tools instantly when product suggestions feel irrelevant or pushy.

Oracle NetSuite unveils NetSuite Next in the UAE, embedding AI assistants, agentic workflows and analytics across its cloud ERP suite.

NTT DATA’s 2026 foresight flags six AI trends driving an ‘age of mass intelligence’, reshaping autonomy, security and chip sovereignty.

In 2026, business tech shifts from “digital first” to “frictionless flow”, as connected ecosystems quietly power work across every sector.

Airwallex launches an AI assistant in its web app, promising to simplify onboarding and day-to-day finance tasks for multi-currency businesses.