User experience (UX) stories
The rollout puts pressure on support teams to resolve calls without losing context, as rivals race to turn voice from routing tool into action.
WhatsApp Web and Windows users can now review PDFs in-chat, reducing the need to download files as Adobe targets workplace document sharing.
Rising concern over shadow AI has prompted Cloudbrink to bundle endpoint monitoring, data loss prevention and secure connectivity for enterprises.
AI tools could cut utility costs and reduce customer friction as Gentrack's new Chief Technology Officer pushes a more proactive service model.
Users across Asia-Pacific will gain access to AI music, voice and sound tools on eligible HP consumer PCs as the partnership rolls out regionally.
ANZ businesses could cut endpoint management sprawl as SoftwareOne adds NinjaOne's platform to its direct sales offer, easing IT overheads.
The ranking puts Azerbaijan's digital finance sector on a global stage, as Bir becomes the first South Caucasus firm to join CNBC's neobanking list.
Retailers gain a templated way to host branded content and shoppable pages, as suppliers seek better visibility and clearer sales attribution.
By linking chat to live IT systems, Cisco is pitching AI assistants that could cut routine work while keeping engineers in control.
New AI tools are giving visually impaired staff more independence at work, but Cisco says they still need screen readers and human support.
The update could let companies use a single security key to approve payments, documents and AI actions without custom cryptography.
Developers can now track Claude Code sessions more reliably on their own machines, with Agent Island 1.7.1 fixing local monitoring on macOS and Windows.
Operators could lift spend and speed service as hospitality payments move from fixed terminals to connected platforms across venues.
Samsung's latest Galaxy foldables and watches bring AI and health-tracking features to Australia, with pre-orders now open.
Australians remain wary of AI at checkout, with 64% uneasy about letting systems buy on their behalf despite rapid retailer investment.
With AI-related defects threatening user trust, the new platform pairs automated test creation with human checks across global devices and markets.
The hire signals a push beyond tax pooling as the fintech widens its product suite for accountants and small businesses.
Eligible clients can now trade Bitcoin, Ethereum and Solana on the brokerage, as Morgan Stanley deepens E*TRADE's push into digital assets.
Backers including clients boosted the bank software provider's war chest to fund AI, payments and lending development as valuation hit USD $1.6 billion.
More than 20 million headphone users will gain access to live radio, sports and podcasts as TuneIn expands onto Bragi's platform.