Vonage stories
Organisers say the two-day programme will tackle deepfake hiring, data sovereignty and the mounting risks of AI-driven cyber attacks.
Juniper Research has revealed the winners of its Telco Innovation 2024 Future Digital Awards, lauding companies in mobile roaming, 5G and IoT.
Global cloud communications leader Vonage wins the National Innovation Award for Guest Experience 2023 for its transformative technologies enhancing customer experience in hospitality.
Persistent bias and narrow promotion criteria are still holding women back in tech, executives say, as AI threatens to widen the gap.
Printed flyers lost ground as the retailer reached more shoppers and cut campaign errors after switching to targeted messaging across WhatsApp, RCS and SMS.
Paper flyers gave way to targeted WhatsApp, RCS and SMS campaigns, helping the Italian retailer lift its active customer base by 100% in a year.
Rising fraud pressure is boosting demand for mobile-network identity checks that cut account takeover risk without slowing sign-ups.
Enterprises using Okta may gain stronger checks against SIM swap fraud and inflated traffic as Vonage packages SMS and voice authentication.
Enterprises are increasingly judging CX vendors on AI governance, cloud infrastructure and pricing transparency rather than contact centre features alone.
The hire signals a sharper push into overseas growth as the AI customer service software group deepens partnerships in the US and beyond.
Broot.ai has embedded Vonage voice APIs into its CRM, enabling one-click in-app calling, local numbers and unified activity tracking for teams.
Sinch has joined forces with Aduna to enhance global access to mobile network capabilities, driving innovation in digital communications and security.
Vonage and SAP partner to integrate Vonage's APIs with SAP Business AI, enhancing enterprise intelligence with generative AI, business insights, and digital experiences.
Vonage and Amazon Web Services join forces to expand developer solutions and advance fraud protection, with services including the Vonage Fraud Protection solution on AWS Marketplace.
Vonage launches Vonage Protection Suite, a comprehensive set of tools to protect against online fraud and cyber attacks.
Vonage enhances their Conversational Commerce solution, adding new features and capabilities to elevate customer engagement.
Boomi, a cloud-native integration platform as a service (iPaaS) pioneers, has appointed Adrian Trickett as Vice President of Sales and General Manager.
The rollout is intended to speed up admissions and student support at the medical school, where staff face rising pressure to respond quickly.
Optus has launched API Connect with Vonage, offering secure, scalable telecom APIs that integrate real-time communications directly via the Optus network.
Southern Cross Credit Union (SCCU) partners with global cloud communications firm, Vonage, enhancing their customer support system in Australia by employing Vonage Fusion's UCaaS and CCaaS solutions.
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