About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 11
8x8 unveils new AI tools, RCS messaging & digital wallet pay
Last month
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saas
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uc
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cx
8x8 enhances its Customer Experience platform with AI tools, RCS messaging, and digital wallet payments for improved, personalised user interactions.
UK banks see spike in mobile fraud as scams shift from calls
Last month
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email security
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ai
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cybersecurity
UK mobile banking fraud surged 11% in 2024 as scammers shift from voice scams, with card fraud and remote iOS attacks also on the rise, reports BioCatch.
Misalignment over AI adoption hampers UK mid-market growth
Last month
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cx
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martech
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ai
New research reveals a UK mid-market misalignment between IT and Business leaders on AI investment, hindering growth and productivity prospects.
Zoho unveils advanced AI for Creator, boosts privacy focus
Last month
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data privacy
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ai
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agentic ai
Zoho unveils ten new AI-powered features for its low-code platform, boosting app development speed and privacy without extra cost to users.
Cyberattacks highlight urgent need for Zero Trust security
Last month
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encryption
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mfa
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ai security
Recent cyber attacks are raising calls for stronger, identity-focused cybersecurity, including Zero Trust principles, with traditional password hygiene no longer sufficient.
Weak passwords expose gaps in digital security, experts warn
Last month
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pam
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mfa
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cybersecurity
Ahead of World Password Day, experts warn legacy password methods fail as users struggle with complexity and human nature, risking digital security.
Personalised data & AI crucial for brands’ future success
Last month
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data analytics
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cx
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martech
Circana's new report reveals how brands can boost customer lifetime value through personalised commerce, leveraging data tech and predictive analytics.
AI offers vital support for dementia care but risks remain high
Last month
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ai
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alexa
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mental health
AI aids dementia patients and carers with daily tasks and companionship, yet overuse risks cognitive decline and increased social isolation, experts warn.
Cloud Security Alliance report urges new defences for cloud
Last month
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devops
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cloud security
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iam
The Cloud Security Alliance's 2025 report reveals repeated cloud security failures, urging firms to bolster identity controls and shared defence measures.
Black Kite launches tool for third-party vulnerability insight
Last month
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ransomware
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supply chain
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breach prevention
Black Kite launches Vulnerability Intelligence Briefs to help organisations identify and manage third-party cyber risks, enhancing supply chain security.
Gresham unveils web-based upgrade for investment data platform
Last month
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data integration
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financial services
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apis
Gresham upgrades Control for Investment Management with a new web interface, boosting integration and automation for over 100 investment clients globally.
Kaspersky study: 71% in Asia Pacific back Cyber Immunity
Last month
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firewalls
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data protection
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network security
Seventy-one per cent of Asia Pacific cybersecurity experts back Cyber Immunity as an effective defence, says Kaspersky's study of 850 professionals.
Experts urge businesses to move beyond passwords for security
Last month
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mfa
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cloud security
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advanced persistent threat protection
On World Password Day, experts urge moving beyond strong passwords to layered security, including MFA and AI, as 79% of attacks now bypass malware.
Minimus launches with USD $51 million to cut 95% of CVEs
Wed, 30th Apr 2025
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cloud security
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application security
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supply chain
Minimus launches with USD $51 million to cut 95% of CVEs in software supply chains, offering secure components and faster vulnerability reduction.
Half of consumers trust brands more when using passkeys
Wed, 30th Apr 2025
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gaming
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surveillance
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biometrics
Nearly half of consumers would trust brands more using passkeys instead of passwords, with 56% of 25-34-year-olds supporting the shift, says Thales study.
Lionfish launches Aquarium AI for instant market insights
Wed, 30th Apr 2025
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data analytics
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cloud security
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xdr
Lionfish launches Aquarium, an AI-driven platform delivering real-time competitive intelligence to boost business insights globally and speed up market analysis.
Tuskira launches AI Analyst Workforce to automate threat defence
Wed, 30th Apr 2025
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siem
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soc
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edr
Tuskira has unveiled its AI Analyst Workforce, fully automating threat defence to boost security teams’ speed and reduce costs by up to 50%.
Majority unprepared for quantum computing’s security risks
Wed, 30th Apr 2025
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encryption
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quantum computing
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cybersecurity
Most organisations remain unprepared for quantum computing's threat to current encryption, with just 5% having a clear strategy despite rising concerns.
Low-tech phishing scams on the rise as criminals shift tactics
Wed, 30th Apr 2025
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malware
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data protection
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hyperscale
VIPRE Security Group's Q1 2025 report reveals a rise in human-focused cyberattacks, with callback phishing making up 16% of attempts globally.
Graylog unveils Spring 2025 release with enhanced security tools
Wed, 30th Apr 2025
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siem
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advanced persistent threat protection
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ai
Graylog's Spring 2025 release boosts security with AI-driven detection, Data Lake Preview, and a new Threat Coverage Analyzer to streamline workflows.