CEOs aim for better customer experience, but poor technology management continues to disappoint, says journalist.
Australian online retailers need to pick up their game and start improving their delivery service or risk losing customers, says Blackbay.
As a marketer, if you believe you're falling behind & others are more adept, you may be giving them credit for your own knowledge.
As Cisco transitions the business model, the savings from global headcount reductions will be invested to further expand software and services.
Distributed analytics could be a game changer, integrating new data sources into legacy systems without squandering prior investments.
Vendors need to take a bi-modal approach to how you build your product portfolio as well as how you go-to-market.
Reckon, the Australian accounting software provider, has reported strong growth, with revenues up 6% to $57m for H1 2016.
Softlink is taking the customer-centric approach to the education and information centre sectors under its wing, with a new organisational structure.
Digital commerce exemplars don't merely convert their product catalogues into eCommerce sites and mobile commerce applications.
Whether June 30 represented the end of your fiscal year (like Microsoft) or the middle of it, now is the time to evaluate your marketing strategy.
Businesses aspire to leverage mobile apps, yet grapple with a dearth of skilled developers for true digital transformation.
Right now, businesses of all shapes and sizes are struggling to find the next disruptive, digital idea that will lead to exponential growth & profits.
What's old is new again. Judging from our ramping volume of client inquiry, DAM is undergoing a bit of a renaissance, albeit a quiet one.
Microsoft's recent purchase of LinkedIn shows that in a world of smart of machines, content is king and the new code base.
A joint study has found that businesses should focus on customer experience strategies to generate a healthy 3-1 return on investment.
Big Data technologies, cloud services and price drops in storage disks have made it possible to store huge datasets.
Document management firm G3 Group has reported a 12% increase in profit of $2.14 million and is set to raise capital for expansion plans.
Consumer preferences are changing, driving a significant shift for Australian businesses, according to a survey by Zuora.
You've heard of server virtualisation. You've heard of network virtualisation. But have you considered virtualising your data yet?.
Digitally empowered customers crave context and are shying away from the mass-marketing approach to email offers. It's time for a different approach.
