TCS partners with Rezolve Ai on agentic commerce AI

Tata Consultancy Services has formed a global strategic partnership with Rezolve Ai, marking TCS's entry into agentic AI for commerce.

Under the agreement, TCS will help retail enterprises deploy Rezolve Ai's commerce platform, brainpowa, across workflows including conversational commerce, product discovery and checkout. The partnership is intended to move AI tools from limited pilots into broader enterprise deployment.

Commerce rollout

The deal brings together one of the world's largest IT services groups and a company focused on AI tools for online retail. TCS will use its global delivery network and retail client base to support deployments of Rezolve Ai's platform across multiple markets.

Agentic AI is attracting growing interest from retailers and technology suppliers as businesses seek software that can complete tasks, guide purchases and automate customer interactions. Retailers have experimented with chat-based shopping, recommendation systems and checkout tools, though many projects have remained limited in scale.

Rezolve Ai's platform is designed to let retailers build and manage specialised AI agents for different stages of the buying journey. Under the partnership, TCS will act as the implementation and integration partner for enterprises embedding those tools into existing commerce environments.

Retail demand

The agreement reflects a broader shift among large technology services companies toward partnerships with specialist software providers focused on sectors such as retail, banking and healthcare.

Retail is already a major client segment for TCS, and the company is seeking to expand its role as customers assess where AI can deliver measurable returns in day-to-day operations. The partnership forms part of its wider strategy to build an AI ecosystem combining internal development with external software partnerships.

Rezolve Ai, which is listed on Nasdaq, will gain access to TCS's global customer relationships and implementation capabilities. The arrangement could help the company expand among large retailers that require support with software integration, governance and operational scaling.

Enterprise systems

The partnership will focus on enterprise retail customers introducing AI into shopping and transaction workflows. Areas identified in the agreement include conversational commerce, intelligent product discovery and agentic checkout, where software can guide or complete parts of a purchase process.

While these use cases are already familiar across digital retail, integration with back-end systems such as inventory, fulfilment and payments has often proved difficult. Retailers also continue to face governance, security and operational questions around automated decision-making systems.

TCS said it is increasingly working with customers on Human+AI decision-making systems across industries. In retail, this reflects demand for AI tools that operate within established business processes rather than as isolated demonstrations.

Daniel M. Wagner, Chief Executive Officer, Rezolve Ai, described the agreement as an important commercial step for the company.

"This partnership is a major commercial milestone for Rezolve Ai. TCS brings extraordinary reach, deep enterprise trust, and global execution capability. Together, we are creating a clear pathway to take agentic commerce from platform innovation to enterprise-scale deployment. We believe this collaboration will significantly accelerate enterprise adoption of our technology and further strengthen Rezolve Ai's position as a category leader in AI-powered commerce," said Wagner.

AI strategy

Shekar Krishnan, Head of Retail, UK and Europe, TCS, said enterprise customers were looking for AI systems capable of delivering outcomes at operational scale.

"Enterprises are increasingly seeking AI solutions that deliver measurable business outcomes at scale. Our partnership with Rezolve Ai combines TCS' global transformation capabilities with a specialized AI-powered commerce platform built for real-world enterprise deployment. Together, we aim to help customers modernize digital commerce in ways that improve customer experience and commercial performance. This partnership is a key component of TCS' strategy to create an integrated AI ecosystem, bringing together in-house innovation with strategic partnerships to industrialize AI and deliver scalable, real-world outcomes for enterprises," said Krishnan.

TCS reported consolidated revenue of more than USD $30 billion in its latest fiscal year and operates in 56 countries through 194 service delivery centres. That scale gives Rezolve Ai access to multinational retail environments where AI projects often depend on systems integration, local delivery support and long-term vendor relationships.