Automation stories
UK regulated firms are rethinking customer service as AI cuts routine work and pushes more complex queries back to human teams.
Three-quarters of geospatial teams say demand is rising faster than capacity, heightening pressure on staff, systems and decision-making.
Britain's industrial projects could gain faster approvals as the London-based firm takes its AI certification platform beyond carbon removal.
The multi-year project aims to give Telefónica Germany more control over data, resilience and AI-ready services as it modernises infrastructure.
Uninsured losses could hit production lines and supply chains as cyber-attacks increasingly target industrial systems across Asia-Pacific.
Platform teams can now enforce access, naming and tagging rules automatically, reducing ticket-driven deployment delays and chargeback errors.
Customer queries can now be directed to experts beyond the contact centre, as 8x8's new tool uses data to match issues in real time.
Rising token use and usage-based pricing could make AI coding a bigger line item than developer salaries, Gartner said.
Demand for specialist AI staff is lengthening vacancies and driving salaries higher as firms move from experiments to deployment.
Five-day weekly reconciliations have been cut to minutes as T2 consolidates systems around NetSuite to support omnichannel growth.
AI demand is pushing cloud providers towards GPU-as-a-service models, with efficiency and utilisation emerging as key differentiators.
Teams can now spot unapproved infrastructure changes in minutes, helping reduce outage and audit risk as firms face tighter resilience scrutiny.
Many companies are deploying autonomous software faster than they can govern it, leaving thousands of agents able to act without approval.
Finance teams face tighter AP controls and fraud risks as Basware gains a second major analyst endorsement for its AI-driven platform.
Campaigns could gain faster voter engagement as aKillion and Subtext's new AI texting platform turns inbound messages into managed conversations.
Its valuation has jumped 70% as the Toronto fintech uses fresh capital to broaden AI tools and hire across the business.
Customers will soon be able to add supply chain AI agents and extensions without complex integration work through Manhattan Marketplace.
Airports and energy sites facing escalating drone threats may gain faster response times as the new system combines radar, cameras and interceptor drones.
Students will gain hands-on AI and CRM training from first year under a new degree designed to meet rising employer demand for data skills.
Regional users should see fewer weather-related dropouts after the network gained autonomous service assurance for its fixed wireless service.