Coveo stories
UK shoppers are rapidly embracing generative AI this Christmas, with 71% using it to pick gifts and manage budgets amid rising cost of living worries.
UK shoppers demand superior digital experiences, says Coveo's CX Industry Report. Highlighting desires for AI-powered personalization, better search results, and data transparency.
Coveo's 2024 Relevance Report reveals 49% of U.K. shoppers face customer experience issues, with higher dissatisfaction among Gen Z and Millennials at 71%.
LogicMonitor appoints John Grosshans as President of Field Operations to accelerate global expansion and unify its go-to-market strategy amid strong growth.
Coveo has enhanced AI support on Agentforce with custom context passthrough tools, boosting response accuracy and accelerating issue resolution for enterprises.
A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.
Coveo's latest CX Relevance Report reveals that 49% of customers experience AI hallucinations, prompting scepticism and a demand for better digital experiences.
UK consumers are poised to increase holiday spending for 2024, even if it means trimming expenses elsewhere, according to Coveo's latest research.
UK employees seek AI for efficiency but face hurdles, says Coveo. 42% find AI beneficial, yet concerns over tools and policies persist, impacting trust and effectiveness.
AI-powered search platform Coveo bolsters its commitment to modern composable AI and cloud-based architectures by joining the MACH Alliance, which advocates for open technology ecosystems.
Coveo introduces two new GenAI business applications to optimise digital customer and employee experience journeys, leveraging AI for personalised and efficient services.
Xero has integrated a Generative AI solution in Xero Central to enhance user experience, providing accurate support answers and revolutionising the platform.
Xero has partnered with Coveo to enhance its app marketplace search for small businesses with the help of machine learning.
Bell and Coveo are teaming up to offer a sovereign, Canada-based AI stack aimed at government and regulated data-sensitive sectors.
Canada signs MOU with Coveo to power digital public services, boost productivity and assert greater control over its data and systems.
