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Customer Analytics stories

Krank Hires Giles Metcalfe As Chief Operating Officer
Software-as-a-Service

Krank Hires Giles Metcalfe As Chief Operating Officer

Krank appoints Giles Metcalfe, former COO of Fintech Cobalt, as their new COO to oversee the operational growth of their SaaS heavy equipment platform.

By Staff Writer • 3 min read • Tue, 7th Mar 2023

Global Stories

Customer Analytics stories

AI set to boost telecom market to $11.29bn by 2030
Firewalls

AI set to boost telecom market to $11.29bn by 2030

The global AI in telecommunication market is projected to surge by 2030, indicating a transformative phase for Communication Service Providers.

By Shannon Williams • 2 min read • Wed, 3rd Jan 2024
NICE named Technology Leader by QKS for Customer Journey Analytics
Unified Communications

NICE named Technology Leader by QKS for Customer Journey Analytics

Software provider NICE earned the title of Technology Leader in the 2023 SPARK Matrix for Customer Journey Analytics by QKS.

By Imee Dequito • 2 min read • Thu, 7th Dec 2023
Forrester names Tredence a leader in customer analytics
Data Analytics

Forrester names Tredence a leader in customer analytics

Tredence was recognized for its ability to merge vertical expertise with customer analytics and data engineering sets.

By Gaurav Sharma • 3 min read • Fri, 7th Jul 2023