Gen Z stories

UK retailers and venues face rising risk from payment outages as new research warns lost sales, customer anger and staff pressure can escalate within minutes.

Earth Day prompts businesses to turn ESG, AI and recruitment talk into practical change, as leaders cite data, energy limits and candidate scrutiny.

UK recruiters warn AI-led hiring is filtering out strong candidates, with many candidates saying automated screening is unfair and impersonal.

Only 3% of 18- to 24-year-olds see payroll as strategic, as Cezanne HR warns of a recruitment and succession challenge for employers.

AI skincare searches jump 2,647% as Fresha says beauty buyers are turning to image analysis, smart devices and app-led routines for guidance.

Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.

AIFO launches UK trading education platform as retail investing surges, targeting part-time traders with capital access, risk rules and Academy training.

UK businesses back bank-led recurring payments as GoCardless says cards and admin costs are draining revenue and delaying collections.

Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.

AI is moving travel from inspiration to transaction, but live inventory, accuracy and booking infrastructure still stand between chat and checkout.

Survey finds many Britons would sacrifice heating, hot water and even the fridge before going without internet access for a week.

BI WORLDWIDE says UK firms may be misreading headcount stability as loyalty, as more workers stay put because the jobs market feels too risky to move.

UK workers say hybrid meeting tech failures are wasting time despite employers' AI and office upgrades, a survey finds.

UK jobseekers are embracing AI to polish applications, but a new survey suggests human oversight and clear pay details are key to winning trust.

Visa rolls out enhanced Subscription Manager for issuers, letting banks offer in-app controls for recurring payments as subscription spending surges.

USC Annenberg survey finds companies are becoming more selective in public debate as polarisation boosts the clout of communication teams.

UK shoppers willing to pay more for seamless cross-channel retail, with younger consumers leading demand for friction-free journeys and consistent payments.

THG Commerce teams with Beauty of Joseon for UK TikTok Shop debut, with affiliate creators driving 68% of early revenue and boosting Korean skincare reach.

Gen Z in the UK face the steepest surge in online scam attempts as AI-powered fraud grows more convincing and younger shoppers stay less wary.

Venmo now lets users send USD $ transfers directly to PayPal accounts in 90 markets, creating a global person-to-person payments link.