Incident management stories

Bridewell says ICO data privacy complaints climbed across key UK sectors, with finance still top, while retail and manufacturing saw the fastest rise.

Datadog says firms are spreading AI workloads across several models as production failures climb, with capacity limits emerging as a key bottleneck.

Blackline Safety's fire and hazmat customer base jumps 42% to more than 500 departments as EXO 8 and G8 win deployments.

BlackBerry survey finds government and infrastructure security chiefs relying on WhatsApp for sensitive talks despite major misunderstandings over encryption.

Lightrun report finds 43% of AI-generated code still needs manual debugging in production, with SRE and DevOps leaders citing major visibility gaps.

Ataccama rolls out AI Act evidence tools for banks, aiming to prove data quality at the point of use across lending, AML and fraud systems.

Lightrun says 43% of AI-generated code still needs production debugging, with leaders warning that limited runtime visibility is slowing adoption.

Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.

Neara turns to ClickHouse's ClickStack as engineers cut incident response times by more than half and track seven terabytes of data monthly.

NeuBird AI expands beyond incident response with a production ops agent and Falcon engine as it secures USD $19.3 million in new funding.

NeuBird AI study finds execs and engineers sharply split on AI for incident management as alert fatigue fuels outages and burnout.

Freshworks adds live asset discovery to Freshservice, aiming to give IT teams clearer hybrid estate visibility and faster incident response.

Kyndryl unveils a governance toolkit to help firms supervise autonomous AI agents across IT operations, as enterprises move beyond pilot projects.

TeamViewer says its AI-driven support tools have passed one million sessions as it seeks to turn troubleshooting data into faster IT fixes.

ControlMonkey broadens disaster recovery to Datadog, New Relic and other observability tools, giving teams versioned snapshots of dashboards and alerts.

Cybermindz warns mental health-related absence could already be costing the UK, US and Australia's cyber sector more than 250,000 work days.

Brivo links its security platform with Cobalt AI to fuse access, video and sensor data, cutting false alerts and speeding incident response.

SysAid bakes Splashtop remote support into its service desk, letting IT teams launch secure sessions directly from AI-driven tickets.

TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.

Norfolk, Suffolk and Hertfordshire fire services now share a cloud-based control hub to boost cross-border response and resilience.