Incisiv Stories

UK Stories

Incisiv stories

Retailers lag on AI as leaders widen performance gap

Many retailers are losing millions in sales as slow planning leaves AI unused and widens the gap with faster-moving rivals.

By Sofiah Nichole Salivio • 4 min read • Thu, 30th Apr 2026

Global Stories

Incisiv stories

Digital Transformation

Retailers slow expansion as economic pressures bite

Fewer than one in six retail executives are chasing strong growth as inflation, trade disruption and geopolitical instability squeeze margins.

By Sofiah Nichole Salivio • 4 min read • Tue, 28th Apr 2026

Customer Experience

Unified commerce benchmark reveals retail success factors

The 2025 Unified Commerce Benchmark reveals that only 5% of evaluated retailers excel in omnichannel strategies, with leaders enjoying lower costs and higher customer satisfaction.

By Sean Mitchell • 3 min read • Wed, 19th Mar 2025

Public Cloud

Manhattan, Google, Zebra benchmark unified commerce retail

Analysis of real purchases and returns across digital and physical journeys finds unified commerce leaders outperform competitors by as much as 6X in revenues.

By Gaurav Sharma • 4 min read • Thu, 23rd Mar 2023

Stories from Other Regions

Incisiv stories

Customer Experience

Australian retail study shows gaps in unified commerce practices

A new study reveals that only 42% of Australian retailers have adopted unified commerce, despite significant consumer demand for seamless shopping experiences.

By Sean Mitchell • 4 min read • Wed, 17th Jul 2024

Customer Experience

Unified Commerce Benchmark study highlights retail leaders in Singapore

Manhattan Associates' Unified Commerce Benchmark for Specialty Retail unveils key findings from Singapore's retail sector, spotlighting leaders like Nike, Adidas, and Dior.

By Imee Dequito • 4 min read • Thu, 20th Jun 2024

UK Stories

Retailers lag on AI as leaders widen performance gap

Global Stories

Retailers slow expansion as economic pressures bite

Unified commerce benchmark reveals retail success factors

Manhattan, Google, Zebra benchmark unified commerce retail

Stories from Other Regions

Australian retail study shows gaps in unified commerce practices

Unified Commerce Benchmark study highlights retail leaders in Singapore

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