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Global Stories

Knowledge Management stories

Orient launches meaning layer for enterprise AI systems
Digital Transformation

Orient launches meaning layer for enterprise AI systems

Businesses adopting AI agents face growing risks of outdated or disputed information, as Orient's platform aims to preserve context and evidence.

By Joseph Gabriel Lagonsin • 4 min read • This month
Google named Forrester AI Platforms leader on strategy
DevOps

Google named Forrester AI Platforms leader on strategy

Businesses weighing AI spending may see Google's Forrester ranking as a boost, with Gemini Enterprise aimed at uniting users, developers and IT teams.

By Sean Mitchell • 3 min read • This month
Rinnai Australia cuts service times with Oracle AI
Manufacturing

Rinnai Australia cuts service times with Oracle AI

Customer enquiries are now being answered up to 35% faster as Rinnai Australia uses Oracle AI to ease pressure on its call centre.

By Joseph Gabriel Lagonsin • 3 min read • This month
Litera wins MarTech award for AI legal growth tool
Customer Relationship Management

Litera wins MarTech award for AI legal growth tool

The win spotlights rising pressure on law firms to prove AI can drive fee income, not just speed up internal work.

By Joseph Gabriel Lagonsin • 4 min read • This month
Ravical adds AI governance tools for accountancy firms
Software-as-a-Service

Ravical adds AI governance tools for accountancy firms

The update is designed to help firms verify tax advice against legislation, tighten governance and spot new revenue from existing clients.

By Karen Joy Bacudo • 4 min read • This month
Aziro launches CAWi to link enterprise systems securely
Software-as-a-Service

Aziro launches CAWi to link enterprise systems securely

Disparate corporate data may become easier to use as the platform lets staff query and act across systems without moving sensitive records.

By Joseph Gabriel Lagonsin • 4 min read • This month
Workday study says AI tools cost workers a workday
Software-as-a-Service

Workday study says AI tools cost workers a workday

Many Australian and New Zealand workers are losing nearly a full day a week reconciling AI outputs across disconnected systems, Workday found.

By Mark Tarre • 4 min read • This month
Nylon opens $20m seed round after Law Cyborg rebrand
Software-as-a-Service

Nylon opens $20m seed round after Law Cyborg rebrand

The funding will help the Auckland legaltech expand in Britain and build its US product as it targets global incumbents.

By Sofiah Nichole Salivio • 4 min read • This month
Cloudflare launches open-source AI workspace for firms
Software-as-a-Service

Cloudflare launches open-source AI workspace for firms

The browser-based system aims to let staff use AI across internal tools without new infrastructure, while tightening access and oversight.

By Mark Tarre • 4 min read • This month
TechForce joins Anthropic's Claude partner network
Data Protection

TechForce joins Anthropic's Claude partner network

Australian businesses gain local help to move Claude pilots into live use, with TechForce handling integration, governance and approvals.

By Joseph Gabriel Lagonsin • 4 min read • This month
Newgen named notable vendor in Forrester archiving report
Software-as-a-Service

Newgen named notable vendor in Forrester archiving report

AI tools are making archived records more valuable, as Forrester's latest landscape places Newgen among 26 vendors in a mature market.

By Sean Mitchell • 4 min read • This month

Stories from Other Regions

Knowledge Management stories

Companies must adapt to rising AI costs, tech CEO says
Software-as-a-Service

Companies must adapt to rising AI costs, tech CEO says

Rising token-based charges and compliance risks are forcing firms to monitor AI agents more closely, Fusion5's chief executive says.

By RNZ • 5 min read • This month
SafetyCulture rebrands as Mitti in frontline software push
Software-as-a-Service

SafetyCulture rebrands as Mitti in frontline software push

The shift reflects a bid to bundle operations software and insurance for 80,000 organisations as frontline work becomes more data-driven.

By Sean Mitchell • 5 min read • This month
BoardPro launches AI Minutes for board meeting drafts
Software-as-a-Service

BoardPro launches AI Minutes for board meeting drafts

Board secretaries could cut hours of post-meeting admin as the new drafting tool works from Zoom and Teams transcripts, with human approval still required.

By Joseph Gabriel Lagonsin • 4 min read • This month
Ansarada unveils OS Bondi for secure M&A, due diligence
Software-as-a-Service

Ansarada unveils OS Bondi for secure M&A, due diligence

Deal teams will save time on due diligence as Ansarada's OS Bondi spots duplicate questions while keeping sensitive data inside its secure platform.

By David Shilovsky • 4 min read • This month
Pinecone launches Nexus knowledge engine for AI agents
Software-as-a-Service

Pinecone launches Nexus knowledge engine for AI agents

It promises lower token costs, faster responses and tighter control of sensitive data as firms push agents into production.

By Mark Tarre • 4 min read • This month
Borderless AI launches Alberni for global compliance
Software-as-a-Service

Borderless AI launches Alberni for global compliance

Employers hiring across borders could cut legal fragmentation as the new system bundles entity work, compliance tracking and case management.

By Mark Tarre • 4 min read • This month
Power Digital launches AI marketing system for agencies
Software-as-a-Service

Power Digital launches AI marketing system for agencies

Agency clients should see clearer links between spend and revenue as Power Digital ties strategy, media and creative work into one AI system.

By Joseph Gabriel Lagonsin • 5 min read • This month