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Productivity Stories

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Productivity stories

Europe's communications market is fragmenting - and that's exactly the opportunity
Unified Communications

Europe's communications market is fragmenting - and that's exactly the opportunity

Uneven fibre rollouts and rising AI risks are pushing enterprises to seek partners that can stitch together local needs across Europe.

By Dave Macfarlane • 4 min read • Today
Khova launches platform for retail & hospitality sites
Software-as-a-Service

Khova launches platform for retail & hospitality sites

Retail and hospitality groups are being offered a single daily briefing to turn scattered site data into faster action on the shop floor.

By Sofiah Nichole Salivio • 4 min read • Last week
CMap launches Chat AI tool for professional services
Software-as-a-Service

CMap launches Chat AI tool for professional services

Professional services firms can now query their own data in plain English, with early users already checking cash flow, staffing and overdue invoices.

By Sean Mitchell • 4 min read • Last week
Utilities & telecoms firms face widespread payment woes
Fintech

Utilities & telecoms firms face widespread payment woes

Payment disruptions are worsening customer experience at utilities and telecoms firms, with 99% of respondents reporting some form of issue.

By Mark Tarre • 3 min read • Last week

Global Stories

Productivity stories

Why AI projects that don't start with a study of customer behaviour are destined to disappoint
Data Analytics

Why AI projects that don't start with a study of customer behaviour are destined to disappoint

Many AI roll-outs miss returns for years because businesses fail to spot customer pain points before automating broken processes.

By James Johnstone • 4 min read • Yesterday
Cloudera & Mercy Corps launch AI tool for aid work
Data Analytics

Cloudera & Mercy Corps launch AI tool for aid work

Aid workers are cutting report times by up to 90% as a new AI system speeds crisis analysis and frees staff for field response.

By Mark Tarre • 4 min read • Yesterday
Why data governance use cases fail without accurate data
Data Protection

Why data governance use cases fail without accurate data

Enterprises risk wasted spending and bad decisions because governance frameworks cannot fix inaccurate data already in their systems.

By Edmund Ng • 5 min read • Yesterday
Most CX leaders see little AI impact, despite spend
Digital Transformation

Most CX leaders see little AI impact, despite spend

Most firms are still increasing AI budgets, even as 57% of CX leaders say the technology has delivered little or no impact on operations.

By Sean Mitchell • 4 min read • Last week
Mangopay expands Virtual Accounts to 24 currencies
Fintech

Mangopay expands Virtual Accounts to 24 currencies

Platforms handling cross-border collections can now reconcile payments in 24 currencies, as Mangopay widens Virtual Accounts support from seven.

By Karen Joy Bacudo • 3 min read • Last week
Human jobs are safe - but AI influence on healthcare growing
Robotics

Human jobs are safe - but AI influence on healthcare growing

AI is helping hospitals cut scan times, clear backlogs and spot disease earlier, while doctors still keep final say over treatment.

By David Shilovsky • 5 min read • Last week

Stories from Other Regions

Productivity stories

Australian developers are losing half their day, most leaders have no idea
DevOps

Australian developers are losing half their day, most leaders have no idea

Developers spend just 16 per cent of their time coding, leaving Australian firms with hidden costs, slower delivery and rising AI risk.

By Raymond McCullagh Senior Observability Consultant and Developer Avocado and Andrew Patterson - Lead Solutions Engineer Dynatrace • 5 min read • Yesterday
monday.com flags Australian firms' coordination tax
Software-as-a-Service

monday.com flags Australian firms' coordination tax

A survey of 385 workers suggests poor handovers, rework and meeting overload are draining productivity across Australian and New Zealand firms.

By Mark Tarre • 5 min read • Yesterday
Rackspace & Palantir launch sovereign AI framework
Private Cloud

Rackspace & Palantir launch sovereign AI framework

Regulated industries may get a safer route to production AI as the tie-up offers tighter control over data, governance and deployment.

By Mark Tarre • 4 min read • Last week
Atlantic FCU cuts loan opening to six minutes with MANTL
Digital Transformation

Atlantic FCU cuts loan opening to six minutes with MANTL

Borrowers at the New Jersey credit union can now open consumer loans in six minutes, after automation removed days of manual paperwork.

By Karen Joy Bacudo • 4 min read • Last week
Brightbeam chief warns GPT 5.6 outpaces Irish firms
Digital Transformation

Brightbeam chief warns GPT 5.6 outpaces Irish firms

Irish firms risk falling further behind as GPT 5.6 outpaces their ability to retrain staff, redesign workflows and justify AI spend.

By Sean Mitchell • 5 min read • Last week
Australian firms rush AI adoption amid rising risks
Software-as-a-Service

Australian firms rush AI adoption amid rising risks

Boards face mounting pressure to set AI rules now, as faster adoption is exposing Australian firms to data, workforce and security risks.

By Mark Tarre • 5 min read • Last week
RiskProfiler wins 120 G2 nods across 31 categories
Cloud Security

RiskProfiler wins 120 G2 nods across 31 categories

The recognition underscores rising demand for cyber-risk tools that show measurable returns, as buyers demand faster deployment and continuous monitoring.

By Sofiah Nichole Salivio • 4 min read • Last week