Retail stories
UK shoppers cause rise in return fraud: 38% admit to fraudulent behaviour in the past year, reveals Loop report, putting retailers under strain.
Guidewire's latest study reveals varied customer opinions on the insurance industry, highlighting the impact of personal experiences, tech advances, and diversity.
In the wake of the pandemic, healthcare faces staff shortages, cyber threats, and budget constraints, making robust, secure networks essential for top-tier medical care.
Consumers are struggling to identify AI-generated images and are calling for stricter regulations, according to a new study.
Infosys partners with SAP Emarsys to revolutionise customer engagement with AI-driven, cross-channel marketing campaigns, enhancing both revenue and loyalty.
The Digital Last-Mile Platform Market is set to soar, growing from $6.4 Bn in 2022 to an estimated $21.7 Bn by 2031, driven by eCommerce expansion.
Forsta's new Retail HX platform aims to revolutionise customer experience for retail giants like Best Buy and eBay, driving unified shopping and boosting revenues.
Zitcha teams up with Venvee to revolutionise in-store retail media measurement, offering advertisers a clearer view of campaign effectiveness and smarter investment insights.
Forsta's research reveals comprehensive CX management significantly enhances brand perceptions and revenue growth.
Mars Agency has rebranded to Mars United Commerce, reflecting its evolution into a full-service commerce marketing partner.
Boomi strengthens its API management with key acquisitions from APIIDA and Cloud Software Group, aiming to simplify and secure API ecosystems for enterprises.
Australian tech startup V2 Digital secures AUD$30 million from Columbia Capital to fuel ambitious expansion plans, aiming to dominate the APAC digital consultancy market.
Hexaware Technologies has boosted its data and analytics capabilities with the acquisition of respected Minneapolis-based data consulting firm, Softcrylic, promising to refine customer journeys through advanced data utilisation.
Tech giant Tanium appoints Paul Tuffs, an industry veteran with nearly 30 years of experience, as the Regional Vice President for A/NZ to underpin regional growth plans.
Kaluza appoints Gavin Mooney as General Manager for Australia, bolstering its global expansion with key hires in marketing and engineering to drive energy innovation.
AI could revolutionise KiwiSaver accounts by providing real-time data insights, optimising investments, and driving wealth creation for 3.25+ million investors.
2degrees rebrands its wholesale unit to 2degrees Network Partners, shifting focus to digital-driven solutions with the launch of the Flex self-service portal.
A unique banking alliance has been forged in Australia, as National Australia Bank teams up with global fintech Banked to bring Pay by Bank to consumers, enhancing transaction flexibility and control.
Loop expands its celebrated returns management software to support enterprise merchants on Salesforce Commerce Cloud, enhancing returns efficiency and customer satisfaction.
Teradata is steering digital transformation in the Australian federal government sectors, says Simon Williams, leveraging AI and cloud computing for efficient data management.