RingCentral stories
RingCentral unveils AIR Pro no-code AI contact agents
Last week
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uc
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data analytics
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digital transformation
RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
SentinelOne names Sonalee Parekh as new finance chief
This month
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saas
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digital transformation
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cloud security
SentinelOne has appointed former Asana executive Sonalee Parekh as its new chief financial officer to steer its next phase of growth.
RingCentral taps OpenAI to power live AI voice calls
Last month
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uc
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data protection
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digital transformation
RingCentral integrates OpenAI's GPT-5.2 to power live AI voice calls, launching new assistants to support customers and employees in real time.
Veeam appoints new leaders to drive data resilience push
Wed, 28th Jan 2026
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storage
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virtualisation
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uc
Veeam reshapes its top team with three senior hires to sharpen its global data resilience, security and AI-driven growth strategy.
Major rise in global email impersonation threats
Mon, 28th Jul 2025
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firewalls
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phishing
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physical security
Barracuda Networks warns of a global spike in phishing-as-a-service email attacks using impersonation tactics to deceive healthcare, finance, and government sectors.
RingCentral unveils flexible pay-per-organiser model for events
Thu, 8th May 2025
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uc
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digital transformation
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hyperscale
RingCentral wins Frost & Sullivan's 2025 Global Customer Value Leadership Award and rolls out pay-per-organiser pricing for its Events platform.
IWD 2025: Technology benefits by including women's perspectives
Fri, 7th Mar 2025
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ai
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leadership
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ringcentral
As we celebrate International Women's Day 2025, Kira reflects on the vital role women play in technology and her new leadership position at RingCentral.
Freshworks appoints Srinivasan Raghavan as Chief Product Officer
Tue, 3rd Dec 2024
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saas
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cx
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martech
Freshworks has appointed Srinivasan Raghavan as Chief Product Officer to spearhead its product strategy, enhancing growth in AI and customer experience.
RingCentral partners with Verint to enhance RingCX platform
Mon, 11th Nov 2024
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productivity
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ringcentral
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verint
RingCentral has partnered with Verint to integrate advanced workforce management and customer experience solutions, enhancing the RingCX platform for its users.
RingCentral leads 2024 Gartner Magic Quadrant for UCaaS
Thu, 24th Oct 2024
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uc
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digital transformation
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cx
RingCentral has been named a Leader in the 2024 Gartner Magic Quadrant for UCaaS for the tenth consecutive year, showcasing exceptional innovation and reliability.
Proofpoint launches AI-driven Digital Communications Governance solution
Thu, 5th Sep 2024
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uc
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data privacy
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ai
Proofpoint launches its new Digital Communications Governance solution, promising AI-driven insights and robust compliance for organisations across major digital channels.
Unified communications market to expand to USD $187.6 billion by 2031
Tue, 21st May 2024
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uc
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digital transformation
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cybersecurity
New research reveals the global unified communications market will soar from USD $48.1B in 2021 to USD $187.6B by 2031, driven by digital transformation and remote work trends.
RingCentral unveils RingEX, an AI-integrated business phone system
Fri, 29th Mar 2024
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cx
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martech
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hcm
RingCentral introduces RingEX, an innovative business phone system utilising their proprietary RingSense AI tech, aiming to enhance workplace productivity and streamline communications.
RingCentral boosts UK healthcare with AI & EHR integrations
Wed, 7th Feb 2024
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genai
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ai
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healthtech
RingCentral's AI enhancements and EHR integrations bolster UK healthcare, driving up staff productivity and patient satisfaction, whilst streamlining patient engagement and workflows.
Brits prefer pest infestation over poor customer service, study reveals
Wed, 31st Jan 2024
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uc
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cx
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martech
Research by AI specialist RingCentral finds 18% of Brits would rather have a household pest problem than engage with corporate customer service, with poor experiences deterring 65% from repeat business.
RingCentral leads in Gartner's Magic Quadrant for Unified Communications for ninth year
Fri, 8th Dec 2023
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uc
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digital entertainment
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collaboration
AI-first global enterprise RingCentral tops Gartner's Magic Quadrant for Unified Communications for 9th consecutive year.
Alert anxiety hits workers over constant out-of-hours notifications
Thu, 7th Dec 2023
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edutech
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uc
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apps
Out-of-hours notifications are causing 'alert anxiety' in UK workers, with the problem especially acute among younger generations.
RingCentral #1 across all use cases in 2021 Gartner report
Fri, 9th Sep 2022
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uc
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cloud services
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voip
Gartner ranks RingCentral #1 for all unified communications use cases in the 2021 Critical Capabilities report.
RingCentral & Vodafone launch UC solution in Hong Kong, Singapore
Wed, 9th Feb 2022
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uc
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5g & beyond
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wireless networks
Vodafone Business and RingCentral team up to offer unified communications package with video phones and 5G in Asia, UK, and Europe.