VerbaFlo has raised $7 million in a seed round led by Pi Labs as it expands its conversational AI software for residential real estate operators across the UK, Europe and the US.
Haatch and Navigate Ventures joined the round. Old College Capital, the University of Edinburgh's venture investment arm, also participated alongside a group of global family offices. The round also included follow-on commitments from anchor investors. Total funding now stands at about $9 million.
VerbaFlo sells software that manages communications between property operators and residents or prospective tenants. The product works across multiple channels and integrates with systems used by landlords and operators, aiming to reduce fragmented messaging across email, web chat, WhatsApp and phone.
Product focus
The business launched in October 2024. Founders include Sayantan Biswas, Abhishek Garg, VP Singh and Dan Smith. It targets operators managing multi-unit residential portfolios, including multifamily, student housing and co-living.
Operators use the platform to set up multiple AI agents for different functions. VerbaFlo groups these across sales and leasing, marketing, finance, operations, maintenance and resident engagement. The agents can qualify leads, answer property queries, schedule viewings and manage follow-ups.
The platform also records updates in connected systems, which VerbaFlo describes as a shift from answering questions to taking actions in operational workflows. It supports conversations in more than 180 languages.
Scale claims
VerbaFlo says it supports communication and operations across more than 200,000 units globally and is adding about 30,000 units each month. Deployments are live across 10 countries.
It serves operators across the UK and Europe and has recently expanded into the US, citing activity across the Middle East, Australia, South Africa and other European markets.
In a statement, founder and CEO Sayantan Biswas outlined the market challenge and the product's scope.
He said, "Real estate is one of the largest industries in the world, yet much of its revenue still depends on fragmented communication across channels. We built VerbaFlo to address this by creating a purpose-built vertical AI platform for residential real estate that integrates with the systems operators already use, enabling them to automate and optimize conversations across the resident lifecycle.
"Today, VerbaFlo supports more than 40 use cases across enquiry management, lead qualification, bookings, onboarding and resident engagement. We are incredibly proud to have the backing of Pi Labs alongside an exceptional group of investors, and this investment will accelerate product development and expand our presence across the UK, US and European markets."
Investor view
Pi Labs focuses on technology for the built environment and has backed proptech companies across construction, building operations and real estate services.
Faisal Butt, founder and managing partner at Pi Labs, described VerbaFlo as an example of vertical AI applied to property operations.
Butt says, "Sayantan and his team have built an exceptional AI-native platform for multi-unit residential, using agentic AI to orchestrate leasing and property management. The impact is immediate: faster leasing, lower operational friction and a better resident experience. VerbaFlo is exactly the type of vertical AI company we are backing at Pi Labs, platforms that deliver measurable operational impact for global real estate owners. We believe the next wave of value creation in the built world will be driven by applied, vertical AI, a thesis we are executing on in our latest fund, Pi Labs Fund IV."
Navigate Ventures also pointed to the challenge of modernising real estate operations, where operators often rely on legacy systems and multiple software tools.
Ivan Nikkhoo, founder and managing partner at Navigate Ventures, commented, "AI is transforming what is possible in vertical markets like real estate that have often been underserved by traditional enterprise software. The door is now open to bold startups like VerbaFlo that have a clear strategy for augmenting legacy systems and becoming the intelligence layer for the world's largest real estate operators. We're excited by the team's vision and the impact VerbaFlo can have across the industry."
Downing, which is associated with Haatch, highlighted the product's effect on customer acquisition.
Bay Downing, joint CEO at Downing, said, "The impact VerbaFlo is having on the residential sector is remarkable. By automating lead generation and significantly lowering cost of acquisition for operators, they are solving one of the most persistent challenges in the industry. The traction they have built across the UK and Europe has been exciting to witness, and I look forward to seeing them take this globally."
VerbaFlo plans to use the funding for international expansion, product development and hiring, with a focus on building out operations in the US and other markets.