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Consumer rights stories

Merchants urged to check BNPL compliance at checkout
Fintech

Merchants urged to check BNPL compliance at checkout

Shoppers could face clearer repayment terms and stricter affordability checks as UK oversight of buy now, pay later products tightens.

By Karen Joy Bacudo • 3 min read • Last month
Most Buy Now, Pay Later users unaware of new UK rules
Fintech

Most Buy Now, Pay Later users unaware of new UK rules

Many shoppers could soon face affordability checks at checkout as 59% of BNPL users say they have not heard of the new rules.

By Karen Joy Bacudo • 5 min read • Last month
BNPL use among PayPlan customers rises 3,793% in UK
Fintech

BNPL use among PayPlan customers rises 3,793% in UK

Awareness of new rules remains low even as PayPlan customers increasingly use buy now, pay later to cover everyday household costs.

By Sofiah Nichole Salivio • 4 min read • Last month
Millions hit by roaming charges on UK coast & borders
Wireless Networks

Millions hit by roaming charges on UK coast & borders

More than 5 million Britons have been caught out by phones latching on to foreign signals at home, risking unexpected bills.

By Mark Tarre • 4 min read • Last month
UK banks vow to improve access to basic bank accounts
Customer Experience

UK banks vow to improve access to basic bank accounts

FCA findings show vulnerable customers are still missing out on basic bank accounts, prompting nine banks to tighten offer and application processes.

By Karen Joy Bacudo • 4 min read • Last month
FCA review says AI will reshape retail finance by 2030
Data Protection

FCA review says AI will reshape retail finance by 2030

About 11 million UK adults could use autonomous AI for money management, raising fresh concerns over fraud, control and market concentration.

By Karen Joy Bacudo • 5 min read • Last month

Global Stories

Consumer rights stories

Study says scam risk tied to life pressures, not age
Data Analytics

Study says scam risk tied to life pressures, not age

People under stress, not just older adults, are most likely to miss scam warnings, with tiredness and financial strain among the biggest risks.

By Joseph Gabriel Lagonsin • 4 min read • Last week
BIG3 faces class action over NFT ownership promises
Crypto

BIG3 faces class action over NFT ownership promises

NFT buyers say they were left without voting rights or team-sale proceeds after paying up to USD $25,000 each for BIG3 tokens.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Privado AI finds Google Consent Mode errors on 48% of sites
Data Protection

Privado AI finds Google Consent Mode errors on 48% of sites

Nearly half of high-traffic sites tested may still send data to Google Ads after opt-outs, raising privacy and compliance risks.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 26th Jun 2026

Stories from Other Regions

Consumer rights stories

Where have all the ATMs gone?
Westpac

Where have all the ATMs gone?

Fewer free cash points are leaving many New Zealanders facing fees, longer trips and concerns about access as ATMs disappear.

By RNZ • 3 min read • Last week
Problem Gambling Foundation tightens privacy rules after email breach
Data Protection

Problem Gambling Foundation tightens privacy rules after email breach

Human error exposed client email addresses to other recipients, prompting PGF Services to overhaul bulk email checks and staff training.

By Sean Mitchell • 3 min read • Last week
Australia urged to ban smart glasses over covert filming
Data Protection

Australia urged to ban smart glasses over covert filming

Privacy advocates say covert recording risks in changing rooms and beaches make the devices a public safety issue, not a novelty.

By Sofiah Nichole Salivio • 5 min read • Last week
AEVA calls for tougher connected vehicle data laws
Data Protection

AEVA calls for tougher connected vehicle data laws

Drivers could gain stronger privacy rights as AEVA urges laws to keep connected car data onshore and off by default.

By Sean Mitchell • 4 min read • Last month
TUANZ calls for connectivity to be essential infrastructure
Hybrid & Remote Work

TUANZ calls for connectivity to be essential infrastructure

Gaps in access and affordability are leaving one in 10 New Zealand households offline, prompting calls for stronger public investment and resilience.

By Mark Tarre • 4 min read • Last month
New Zealand urged to boost transparency in data use
Data Protection

New Zealand urged to boost transparency in data use

Wider adoption of AI tools is prompting calls for plain-language data rules that give New Zealanders more control over personal information.

By Sean Mitchell • 4 min read • Last month
Ottawa releases new bank fraud & data sharing rules proposal
Data Protection

Ottawa releases new bank fraud & data sharing rules proposal

Consumers could gain stronger protections and easier data sharing as Ottawa opens consultations on bank fraud and open-banking rules.

By Jake MacAndrew • 3 min read • Wed, 1st Jul 2026
Occom launches fixed-price broadband plans in Australia
Inflation

Occom launches fixed-price broadband plans in Australia

Households under cost-of-living strain may benefit as Occom's new broadband plans lock in monthly charges for up to 24 months.

By Sofiah Nichole Salivio • 4 min read • Fri, 19th Jun 2026