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Retailers make AI top priority amid cost pressures
Digital Transformation

Retailers make AI top priority amid cost pressures

Seven in 10 retailers expect growth next year even as labour costs and supply chain disruption push technology investment up the agenda.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
AI tools used by 36% of grocery shoppers, survey finds
Digital Transformation

AI tools used by 36% of grocery shoppers, survey finds

Supermarkets may need to rethink product data and pricing as AI assistants shape how shoppers compare grocery deals before buying.

By Joseph Gabriel Lagonsin • 4 min read • 5 days ago
Provenance appoints AI advisory board for retail shift
Digital Transformation

Provenance appoints AI advisory board for retail shift

Retailers risk being overlooked by AI shoppers unless product data is verified and structured for machine-led search and recommendations.

By Sofiah Nichole Salivio • 4 min read • Last month

Global Stories

Digital commerce stories

RS2 unveils BIN Sponsorship 2.0 for payments firms
Data Analytics

RS2 unveils BIN Sponsorship 2.0 for payments firms

Tighter oversight is pushing card sponsorship beyond market entry, with RS2 arguing firms now need stronger controls over processing, fraud and settlement.

By Karen Joy Bacudo • 4 min read • 3 days ago
TerraPay & PalWallet partner on stablecoin settlement
Crypto

TerraPay & PalWallet partner on stablecoin settlement

Businesses could gain faster cross-border settlement and wider payout reach as TerraPay links its payment network with PalWallet's stablecoin rails.

By Karen Joy Bacudo • 3 min read • 3 days ago
McKinsey flags widening B2B gap as AI lifts leaders
Digital Transformation

McKinsey flags widening B2B gap as AI lifts leaders

Roughly one in three B2B suppliers still lack online purchasing, even as buyers and rivals increasingly shift spending and research online.

By Sofiah Nichole Salivio • 4 min read • 5 days ago
EasyPicky & Pitcher team up for shelf data workflow
Software-as-a-Service

EasyPicky & Pitcher team up for shelf data workflow

Field teams can now act on shelf problems during store visits as EasyPicky's video analysis feeds Pitcher's sales workflow for consumer goods makers.

By Sofiah Nichole Salivio • 4 min read • Last week
Consumers trust marketplaces more than brands online
Gaming

Consumers trust marketplaces more than brands online

Confidence in online retail is shifting towards the platform, with a 9,000-person study finding marketplaces outrank direct brands on trust.

By Mark Tarre • 4 min read • Last week
Pattern launches Pi AI engine for eCommerce brands
Data Analytics

Pattern launches Pi AI engine for eCommerce brands

The platform gives brands real-time, audited automation across marketplaces, with human approval required for some actions and millions already completed.

By Sean Mitchell • 4 min read • Last week
Smartcomply joins Mastercard Engage with fraud tool
Software-as-a-Service

Smartcomply joins Mastercard Engage with fraud tool

Financial institutions using Mastercard can now tap an AI fraud system built in Africa as digital payments face rising scam and compliance risks.

By Karen Joy Bacudo • 3 min read • Last week
Google expands commerce tools across Gemini & YouTube
Data Analytics

Google expands commerce tools across Gemini & YouTube

Shoppers could soon buy in Gemini and YouTube without leaving Google's ecosystem as the group widens checkout and ad tools across more markets.

By Sean Mitchell • 4 min read • Last month
Vinted extends Mangopay payments tie-up across Europe
Fintech

Vinted extends Mangopay payments tie-up across Europe

The renewed deal will help Vinted handle cross-border payouts and fees more smoothly as second-hand trading expands across Europe.

By Karen Joy Bacudo • 4 min read • Last month

Stories from Other Regions

Digital commerce stories

Tutorial videos drive Australian purchases, study finds
Customer Experience

Tutorial videos drive Australian purchases, study finds

Practical how-to clips are now the key buying trigger for Australians, with social media driving 29 per cent of product discovery, research shows.

By Sean Mitchell • 4 min read • 5 days ago
Blackpearl hails 114% ARR growth as AI debate shifts
Enterprise Resource Planning

Blackpearl hails 114% ARR growth as AI debate shifts

Blackpearl's latest update shows investors are rewarding application-layer AI plays as annual recurring revenue climbed to USD $26.8 million.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Alipay launches AI Wallet & Token Pay for agentic commerce
Fintech

Alipay launches AI Wallet & Token Pay for agentic commerce

The new tools let users approve and track agent-led spending, as Alipay bets on trusted AI payments to drive commercial use.

By Karen Joy Bacudo • 4 min read • Last week
Attentive unveils AI tools to widen omnichannel push
Customer Experience

Attentive unveils AI tools to widen omnichannel push

Brands are being pushed to consolidate marketing tools as Attentive adds agentic AI features across SMS, email, RCS and push notifications.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Interac adds AI fraud checks to Verified identity service
Fintech

Interac adds AI fraud checks to Verified identity service

Canadian businesses will get tougher digital onboarding defences as the phased rollout targets deepfakes, spoofed video and device tampering by Q3 2026.

By Joseph Gabriel Lagonsin • 4 min read • Last week