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LRN report reveals gaps in global ethics programmes
Unified Communications

LRN report reveals gaps in global ethics programmes

LRN Corporation has unveiled its 2025 Ethics and Compliance Program Effectiveness Report, revealing significant discrepancies in global compliance efforts.

By Shannon Williams • 3 min read • Wed, 19th Feb 2025
Loop & Global-e partner to simplify global returns
Customer Experience

Loop & Global-e partner to simplify global returns

Loop has teamed up with Global-e to streamline cross-border returns for Shopify brands, aiming to boost international operations and enhance customer trust.

By Catherine Knowles • 3 min read • Thu, 13th Feb 2025
AI summit in Paris focuses on ethics & sustainability
Physical Security

AI summit in Paris focuses on ethics & sustainability

As the Paris AI Action Summit begins, leaders discuss the ethical deployment of AI, focusing on sustainability, transparency, and the protection of creators' rights.

By Shannon Williams • 3 min read • Wed, 12th Feb 2025
Unlocking the power of speech to humanise AI-driven customer experiences
Customer Experience

Unlocking the power of speech to humanise AI-driven customer experiences

Recent advancements in conversational AI are transforming customer experiences, as brands embrace AI to foster deeper relationships and enhance engagement.

By Christopher Connolly • 5 min read • Mon, 10th Feb 2025
Applied Labs secures USD $4.2 million to boost AI solutions
Data Analytics

Applied Labs secures USD $4.2 million to boost AI solutions

Applied Labs has secured USD $4.2 million in funding to enhance AI solutions, aiming to improve business operations and customer support reliability.

By Melania Watson • 4 min read • Tue, 28th Jan 2025
Workers cautious about AI despite increased utilisation
Software-as-a-Service

Workers cautious about AI despite increased utilisation

A new study reveals that while 58% of workers in the US and UK are using agentic AI, concerns over its quality and emotional intelligence remain high.

By Melania Watson • 3 min read • Thu, 23rd Jan 2025
Zendesk exploit allows phishing scams, CloudSEK reports
Endpoint Protection

Zendesk exploit allows phishing scams, CloudSEK reports

CloudSEK's latest report reveals how cybercriminals exploit Zendesk's subdomain feature to create convincing phishing scams, risking brand trust and security.

By Catherine Knowles • 3 min read • Wed, 22nd Jan 2025
Teranode Group launched to lead blockchain innovation
Marketing Technologies

Teranode Group launched to lead blockchain innovation

The Teranode Group has officially launched to spearhead blockchain innovation, uniting industry expertise to deliver scalable, cost-effective solutions.

By Kaleah Salmon • 2 min read • Wed, 22nd Jan 2025
Responsible AI starts with transparency
Hyperscale

Responsible AI starts with transparency

Enterprise AI is hampered by a lack of transparency, as firms struggle to trust models that don't explain their outcomes before competitors leap ahead.

By Eddie Pettis and Haifeng Li • 7 min read • Fri, 20th Dec 2024
Ripple launches RLUSD stablecoin on major exchanges
Crypto

Ripple launches RLUSD stablecoin on major exchanges

Ripple has launched its stablecoin, Ripple USD (RLUSD), on major exchanges, aiming to enhance global payments with regulatory compliance and transparency.

By Melania Watson • 3 min read • Tue, 17th Dec 2024
Loop acquires Wonderment to boost eCommerce operations
Data Analytics

Loop acquires Wonderment to boost eCommerce operations

Loop has acquired Wonderment to improve eCommerce operations, offering Shopify merchants enhanced order tracking and returns management tools.

By Kaleah Salmon • 2 min read • Mon, 16th Dec 2024
Australian report shows shift to AI in customer service
Unified Communications

Australian report shows shift to AI in customer service

Kore.ai's latest reports reveal Australians are embracing AI in customer service, prioritising advanced technology over pay and valuing efficiency and accuracy.

By Sean Mitchell • 3 min read • Mon, 9th Dec 2024
ExpressVPN launches dedicated IP service with privacy focus
Cloud Security

ExpressVPN launches dedicated IP service with privacy focus

ExpressVPN has launched its dedicated IP solution, providing users with unique static IPs while enhancing privacy and security in online activities.

By Sean Mitchell • 3 min read • Wed, 4th Dec 2024
AI's dual role in future cybersecurity: threat & ally
Malware

AI's dual role in future cybersecurity: threat & ally

As we approach 2025, experts warn that advancing AI could escalate cybercrime, necessitating a shift towards rigorous verification in security measures.

By Sean Mitchell • 3 min read • Thu, 28th Nov 2024
The key to AI success in hospitality? Building trust
Data Analytics

The key to AI success in hospitality? Building trust

AI in hospitality is set to flourish, yet with 86% of Australians wary of data use, building trust is vital for success as operators embrace this technology.

By Paul Hadida • 6 min read • Wed, 27th Nov 2024

Stories from Other Regions

Trust stories

APDI consortium launched to tackle Asia-Pacific identity issues
Physical Security

APDI consortium launched to tackle Asia-Pacific identity issues

The Asia Pacific Digital Identity Consortium launched in Hakone, Japan, aiming to enhance digital identity solutions for 4.78 billion people across 36 nations.

By Kaleah Salmon • 2 min read • Thu, 19th Dec 2024
Trust & AI in shopping: New Zealand consumers' views
Marketing Technologies

Trust & AI in shopping: New Zealand consumers' views

Salesforce's report reveals New Zealand consumers are increasingly willing to embrace AI in shopping, despite a sharp decline in trust towards companies.

By Kaleah Salmon • 2 min read • Mon, 2nd Dec 2024