Latest news - Page 26
Vapi secures USD $20 million for AI voice agent expansion
Fri, 13th Dec 2024
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customer service
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investment
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conversational ai
Voice AI platform Vapi secures USD $20 million in Series A funding, aiming to enhance its voice agent deployment across diverse industries.
Canto launches platform to aid in digital asset management
Thu, 12th Dec 2024
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digital transformation
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cx
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martech
Canto has launched Canto PIM, a platform aiming to simplify digital asset and product data management for brands amidst rising content demands.
UK tech leaders predict rise of Agentic AI by 2025
Thu, 12th Dec 2024
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genai
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llms
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ai
UK tech leaders project a surge in 'Agentic AI' adoption and a brighter economic outlook for 2025, amidst ongoing business uncertainties.
Sinch reveals insights on 2024 Black Friday shopping trends
Thu, 12th Dec 2024
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cx
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martech
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whatsapp
Sinch reports that Black Friday and Cyber Monday generated USD $118.2 billion in November 2024, highlighting consumer demand for personalised, omnichannel engagement.
AccountsIQ expands leadership team with new CFO & CMO
Wed, 11th Dec 2024
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saas
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pwc
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cmo
AccountsIQ strengthens its leadership team with the appointments of James Hunter as CFO and Evan O'Shea as CMO to propel company growth.
Philips launches ScreenShare for wireless content sharing
Wed, 11th Dec 2024
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edutech
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digital signage
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personal computing devices
PPDS has launched Philips ScreenShare, a new software solution enabling seamless wireless content sharing in educational and corporate spaces.
Sitefinity enhances platform with Next.js support
Wed, 11th Dec 2024
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digital transformation
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martech
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software development
Progress has unveiled new features in its Sitefinity platform, now supporting Next.js, empowering developers to create cutting-edge digital experiences.
AI & cybersecurity reshape business landscape by 2025
Wed, 11th Dec 2024
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digital transformation
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cloud security
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genai
The technology sector is set for a major shift in 2025, with businesses prioritising AI and cybersecurity to enhance efficiency and combat evolving threats.
Aampe raises USD $18 million to boost AI personalisation
Wed, 11th Dec 2024
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fintech
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cx
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martech
Aampe has secured USD $18 million in Series A funding to enhance its AI agents that personalise consumer app experiences worldwide.
Uber Direct partners with Grozeo for rapid delivery service
Tue, 10th Dec 2024
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cleantech
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sustainability
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customer service
Uber Direct has teamed up with Grozeo to offer small and medium retailers rapid delivery services, enabling faster item delivery within two hours.
Mapp appoints James Brooke as new Chief Executive Officer
Tue, 10th Dec 2024
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cx
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martech
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cdp
Mapp has appointed James Brooke as its new Chief Executive Officer, marking a pivotal moment for the company as it aims to enhance growth and AI-driven innovation.
Happydemics raises €13m to expand UK market presence
Mon, 9th Dec 2024
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warner bros
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investment
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digital advertising
Happydemics has raised €13 million (£10.8 million) in Series B funding to enhance its AI-driven advertising measurement solutions and UK expansion.
Marks & Spencer tops Christmas social media supermarket war
Fri, 6th Dec 2024
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social media
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christmas
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influencer marketing
Marks & Spencer has dominated social media this Christmas, amassing an earned media value of GBP £6.7 million through a robust influencer campaign.
Identity Digital & LinkedIn introduce custom domain offer
Fri, 6th Dec 2024
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software development
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digital marketing
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domain names
Identity Digital has teamed up with LinkedIn Premium to provide users with tools to enhance their online identities, including a website and custom domain.
NICE CXone platform sees 80% increase in interactions
Thu, 5th Dec 2024
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uc
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ai
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digital engagement
NICE's CXone MPower platform saw an 80% rise in automated customer interactions over Black Friday and Cyber Monday, reflecting a growing reliance on automation.
DataStax partners with Wikimedia for AI knowledge project
Wed, 4th Dec 2024
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hyperscale
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open source
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ai
DataStax and Wikimedia Deutschland are collaborating on an AI initiative to enhance open data accessibility, processing over 10 million entries in just three days.
Enhancing customer service through AI-powered personalisation
Wed, 4th Dec 2024
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data analytics
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cx
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martech
As 71% of consumers now demand personalised interactions, brands must embrace AI to enhance customer service and foster deeper connections.
Amperity unveils AI-driven Customer Data Cloud platform
Wed, 4th Dec 2024
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data analytics
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cx
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martech
Amperity has launched its AI-driven Customer Data Cloud to enhance customer data management, aiming to transform vast data volumes into valuable business insights.
Andrea Van Unen-Smith appointed Senetas Chief Marketer
Wed, 4th Dec 2024
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firewalls
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data protection
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cloud security
Senetas has appointed Andrea Van Unen-Smith as Chief Marketing Officer, bringing over 20 years of technology marketing expertise to the role.
Teradata enhances collaboration with AWS for Gen AI use cases
Wed, 4th Dec 2024
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data analytics
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hyperscale
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cx
Teradata has announced a partnership with AWS to accelerate the deployment of Generative AI use cases, integrating VantageCloud with Amazon Bedrock.