Banking stories - Page 5
Bureau raises USD $30m Series B amid soaring fraud costs
Thu, 19th Dec 2024
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gaming
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fintech
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cx
Bureau has raised USD $30 million in a Series B funding round, aiming to tackle the global fraud crisis, which costs USD $486 billion each year.
INFORM Australia reports 138% revenue hike since 2022
Tue, 17th Dec 2024
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supply chain
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air new zealand
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qantas
INFORM Australia reports a staggering 138% revenue growth since 2022, promoting Matthew Wittemeier to Director of Strategy ANZ to drive further innovation.
Newgen partners with BankVic to enhance digital banking
Thu, 5th Dec 2024
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digital transformation
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fintech
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risk & compliance
Newgen Software has teamed up with BankVic to elevate digital banking experiences, implementing the NewgenONE platform to enhance operational efficiency.
Great Southern Bank enhances service with CXone Mpower
Wed, 4th Dec 2024
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uc
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cx
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martech
Great Southern Bank is enhancing its customer service automation by deploying NICE's AI-powered CXone Mpower platform, supported by Optus.
Banks cut onboarding time by 32% with digital identity
Wed, 4th Dec 2024
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cleantech
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sustainability
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data management
A new report reveals banks using Corporate Digital Identity reduce onboarding time by 32%, enhancing compliance accuracy and operational efficiency.
Ripjar study shows GenAI set to reshape AML compliance
Tue, 3rd Dec 2024
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risk & compliance
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genai
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ai
A Ripjar study reveals over 60% of compliance teams expect Generative AI to revolutionise Anti-Money Laundering processes within two years.
Why identity management is an essential investment for Australian financial services providers in 2025
Mon, 2nd Dec 2024
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biometrics
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mfa
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fintech
Allaying rising concerns about privacy and security is critical for organisations and institutions that want to survive and thrive.
Commonwealth Bank uses AI to enhance customer service
Fri, 29th Nov 2024
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crm
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fintech
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cx
Commonwealth Bank of Australia is leveraging AI to improve customer service, reducing scam losses by 50%, fraud by 30%, and call wait times by 40%.
Corporate Digital Identity: a tool to combat financial crime
Fri, 29th Nov 2024
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money laundering
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fraud
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financial institutions
Financial crime is set to cost global economies USD $485.6 billion in 2023, prompting calls for Corporate Digital Identity to enhance fraud prevention.
Exclusive: Survey reveals NZ SMEs struggle with international expansion costs
Fri, 29th Nov 2024
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wise
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sme
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banking
A Wise survey reveals New Zealand SMEs face significant hurdles in global expansion, particularly high costs and hidden fees in international payments.
Finkeda enhances banking access in rural India with AePS
Fri, 22nd Nov 2024
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fintech
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payment technologies
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banking
Finkeda is tackling banking accessibility in rural India with Aadhaar-enabled Payment System and Micro ATM services to empower underserved communities.
UK elderly urge banks to keep branches amidst digital age
Fri, 22nd Nov 2024
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fintech
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digital literacy
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digital divide
A staggering 88% of older UK residents believe banks should retain physical branches, highlighting concerns over the digital divide and access to services.
Publicis Sapient partners with Google Cloud on AI adoption
Fri, 22nd Nov 2024
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uc
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data analytics
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digital transformation
Publicis Sapient has partnered with Google Cloud to boost generative AI adoption, creating a dedicated unit to assist enterprises in leveraging AI technologies.
Business Next launches AI platform for India's BFSI sector
Fri, 22nd Nov 2024
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crm
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cloud services
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insurance
Business Next has launched AGENTNEXT, India's first AI agent platform, to modernise banking and financial services, aiming for 60-70% task automation.
SaaScada predicts transformative shifts in banking by 2025
Fri, 22nd Nov 2024
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fintech
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martech
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cdp
SaaScada predicts transformative banking shifts by 2025, with multigenerational banking and ESG principles reshaping financial services in the UK.
Rent The Roo partners with GoCardless to cut dishonour fees
Thu, 21st Nov 2024
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fintech
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gocardless
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banking
GoCardless has teamed up with Rent The Roo to enhance payment experiences, eliminating dishonour fees and improving payment success rates for customers.
Surge in financial phishing attacks in Southeast Asia
Wed, 20th Nov 2024
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fintech
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advanced persistent threat protection
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ai
Kaspersky has revealed a staggering 330,000 financial phishing attacks in Southeast Asia in early 2024, a rise of 41% from last year.
EastWest Bank partners MoEngage for digital innovation
Wed, 20th Nov 2024
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digital transformation
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fintech
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cx
EastWest Bank has teamed up with MoEngage to enhance its digital banking experience with tailored engagement solutions for clients across various sectors.
Spriggy partners with Fastter for new 5G mobile service
Wed, 20th Nov 2024
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uc
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fintech
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cx
Fastter and Spriggy have launched Spriggy Mobile, a 5G service aimed at enhancing children's safety and parental control for Aussie families.
Yahoo survey: ad leaders prioritise tracking over privacy
Tue, 19th Nov 2024
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martech
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data privacy
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government
A Yahoo survey reveals 74% of advertising leaders prioritise tracking over privacy solutions ahead of changes to Australia’s Privacy Act.